Overview

Holiday Inn Rotorua
Top City Hotel

10 Tryon Street, Rotorua 3043, New Zealand
+64 7348 1189

RM 413+

Overall guest ratings

8.3/10 Excellent
Based on 2,691 reviews

Review highlights

  • 9.0
  • 8.8
  • 6.8
  • 6.4

Good to know

  • Nice building
  • Comfortable beds

Nearby

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    About

    Rotorua is the perfect destination to warm up this winter. Relax in geothermal hot springs or explore the Redwoods forest mountain bike trails. The mild weather in New Zealand means that you can stay active all year round with plenty of activities to entertain everyone. Holiday Inn Rotorua is situated on the edge of the beautiful Whakarewarewa Forest, the hotel is a great base for both families and adventurers to explore. Relax and let us take care of everything while Kids Stay & Eat Free. The VIK (Very Important Kids) program is exactly that, kids are VERY important when they stay at Holiday Inn Rotorua and their free wristband gives them deals for the best activities around Rotorua. We are the closest hotel to the famous Rotorua mountain bike trails and, after a day exploring, you can make use of our purpose-built bike wash, secure storage facilities, and free car parking. Our valued IHG Rewards Club members also enjoy complimentary Wi-Fi. Reward your body with a swim in our geothermally heated pool or enjoy a garden spa. Then head back to your spacious and modern Standard, Superior, or Deluxe room. Relax in our bar before enjoying buffet or a la carte options in Chapman’s Restaurant. If heading into town for a romantic afternoon or a thrill-seeking day out, our complimentary shuttle can take you on request. Rotorua has plenty to offer. Whether you’re hosting four or 600 people, Holiday Inn Rotorua is the perfect venue to make meetings and conferences a success.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Tennis
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,691 reviews
    • 9.0 "Excellent pool."
    • 8.8 "Great service."
      8.1 "81% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
      7.9 "79% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.2 "High value."
      8.6 "86% thought it was a great value."
    • 6.8 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 6.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
      6.5 "Only 65% found the balcony ok."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.7 "Only 67% said that wellness & sports facilities were clean enough."
    • 5.5 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
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    Overall rating

    8.1 Excellent
    Based on 1,291 reviews
    • 9.3 "Excellent pool."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.8 "Good location."
      10.0 "100% thought parking was inexpensive."
    • 7.3 "Internet works."
      8.7 "87% thought it was a great value."
    • 6.8 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      6.2 "Only 62% found the balcony ok."
    • 6.2 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.1 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
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    Overall rating

    8.4 Excellent
    Based on 1,157 reviews
    • 9.1 "Excellent pool."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 8.2 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
    • 7.3 "High value."
    • 6.8 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 6.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
    • 6.2 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.2 "Vibe was decent."
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    Overall rating

    7.7 Good
    Based on 26 reviews
    • 8.5 "Great service."
    • 6.5 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 215 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.9 "Good location."
    • 7.4 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 7.4 "Internet works."
      8.8 "88% thought it was a great value."
    • 6.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Comfortable beds"
    data provided by TrustYou

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