Overview

Hotel Cristal Palace

Rua Francisco Otaviano 56 Arpoador, Rio de Janeiro 22080-040, Brazil
+55 212 513 2349

RM 351+

Overall guest ratings

6.6/10 Good
Based on 521 reviews

Review highlights

  • 9.0
  • 4.7
  • 4.6
  • 4.0

Good to know

  • Beach nearby

Nearby

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    About

    Putting you within a 10-minute drive of Leblon Beach, Hotel Cristal Palace features a rooftop terrace and offers an airport shuttle (available 24 hours) for BRL 130 per vehicle. Guests indulge in spa services, then grab a bite to eat at the restaurant. A fitness center and a spa tub are other highlights, and all rooms offer 24-hour room service and DVD players.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 521 reviews
    • 9.0 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to sightseeing."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Value below average."
    • 4.6 "Service is below average."
      4.8 "52% found the staff to be unfriendly."
      4.8 "52% thought the service was unprofessional."
      4.8 "52% indicated the reception staff was not good."
      3.1 "69% didn't like the management."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      2.9 "71% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      2.5 "75% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "For 100%, the rooms looked old."
      2.0 "80% were unhappy with the view."
      0.0 "100% found problems with the furniture."
    • 1.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.9 "Unfriendly atmosphere, according to 71%."
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    Overall rating

    6.6 Good
    Based on 354 reviews
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 6.5 "Breakfast is mediocre."
    • 4.4 "Service is below average."
      4.5 "55% found the staff to be unfriendly."
      4.8 "52% indicated the reception staff was not good."
    • 4.2 "Value below average."
    • 4.1 "Internet is poor."
    • 2.8 "Awful rooms."
      1.9 "81% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      3.0 "70% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
    • 1.9 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
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    Overall rating

    6.7 Good
    Based on 31 reviews
    • 4.6 "Service is below average."
    • 2.6 "Awful rooms."

    Overall rating

    7.3 Good
    Based on 135 reviews
    • 9.0 "Terrific location."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 5.0 "Average value."
    • 2.4 "Awful rooms."
      1.5 "85% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
    • 2.0 "Quite uncomfortable."
    • 2.0 "Horrible vibe."
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    Good to know
    "Beach nearby"
    data provided by TrustYou

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