Overview

Hotel Cristal Palace

Rua Francisco Otaviano 56 Arpoador, Rio de Janeiro 22080-040, Brazil
+55 212 513 2349

RM 335+

Overall guest ratings

6.8/10 Good
Based on 476 reviews

Review highlights

  • 8.9
  • 6.2
  • 4.6
  • 4.4

Nearby

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    About

    Putting you within a 10-minute drive of Leblon Beach, Hotel Cristal Palace features a rooftop terrace and offers an airport shuttle (available 24 hours) for BRL 130 per vehicle. Guests indulge in spa services, then grab a bite to eat at the restaurant. A fitness center and a spa tub are other highlights, and all rooms offer 24-hour room service and DVD players.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 476 reviews
    • 8.9 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to sightseeing."
    • 6.2 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      6.8 "68% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.6 "Disappointing food."
    • 4.4 "Value below average."
    • 3.8 "Not very clean."
      4.7 "53% thought it was rather dirty."
      3.3 "67% said rooms were dirty."
    • 3.0 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 352 reviews
    • 9.0 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      6.5 "Only 65% thought the service was professional."
    • 5.6 "Internet is average."
    • 3.9 "Value below average."
    • 3.4 "Not very clean."
      4.3 "57% thought it was rather dirty."
      2.9 "71% said rooms were dirty."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      1.5 "85% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      1.0 "90% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 19 reviews
    • 6.0 "Service is ok."
    • 2.9 "Awful rooms."

    Overall rating

    7.4 Good
    Based on 104 reviews
    • 8.6 "Location is great."
    • 6.3 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
      6.6 "66% said the reception staff was ok."
    • 5.4 "Breakfast is mediocre."
    • 3.0 "Horrible vibe."
    • 2.7 "Awful rooms."
      0.8 "92% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
    • 2.7 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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