Overview

Heritage Queenstown

91 Fernhill Road, Queenstown 9300, New Zealand
+64 3450 1500

RM 597+

Overall guest ratings

8.3/10 Excellent
Based on 1,894 reviews

Review highlights

  • 8.8
  • 8.2
  • 7.7
  • 6.1

Good to know

  • Near city centre
  • Comfortable beds
  • Great view
  • Friendly service

Nearby

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    About

    Heritage Queenstown offers an airport shuttle for NZD 27 per person one way. Guests can visit the spa to indulge in massages, body scrubs, or facials, and Mackenzies Restaurant serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Tennis
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,894 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      7.8 "78% were happy with the room service."
      10.0 "100% were impressed by the laundry service."
      8.8 "88% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      8.8 "88% liked the big bathroom."
    • 7.7 "Good location."
      7.4 "City centre within easy reach, said 74%."
      9.3 "93% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      8.3 "83% liked the proximity to shopping."
    • 7.7 "Nice rooms."
      9.4 "94% thought the view was good."
      8.7 "87% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      7.9 "79% enjoyed the balcony."
      8.8 "88% liked the big bathroom."
    • 7.5 "Good breakfast."
    • 6.1 "Internet is average."
    • 5.4 "Vibe was decent."
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    Overall rating

    8.3 Excellent
    Based on 1,155 reviews
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "74% were happy with the room service."
    • 8.0 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      9.6 "96% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.9 "89% said the beds were comfortable."
      9.0 "90% thought the view was good."
      9.6 "96% thought rooms were spacious."
      7.9 "79% enjoyed the balcony."
    • 7.2 "Good breakfast."
    • 6.8 "Location is acceptable."
      5.4 "Parking was ok, according to 54%."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Internet is average."
    • 5.5 "Vibe was decent."
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    Overall rating

    8.4 Excellent
    Based on 587 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.0 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 7.7 "Good breakfast."
    • 7.6 "Good location."
      7.3 "City centre within easy reach, said 73%."
    • 7.5 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      9.4 "94% thought the view was good."
      9.3 "93% thought rooms were spacious."
      8.0 "80% enjoyed the balcony."
    • 5.8 "Internet is average."
    • 5.7 "Vibe was decent."
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    Overall rating

    8.3 Excellent
    Based on 151 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.9 "High comfort."
      9.5 "95% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 7.5 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      9.4 "94% thought the view was good."
    • 7.4 "Good location."
    • 6.7 "Average value."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.8 "Internet is average."
    • 5.4 "Vibe was decent."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Near city centre"
    "Comfortable beds"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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