Overview

Mercure Queenstown Resort

Sainsbury Road, Queenstown 9300, New Zealand
+64 3442 6600

RM 544+

Overall guest ratings

8.1/10 Excellent
Based on 1,072 reviews

Review highlights

  • 8.7
  • 7.5
  • 7.4
  • 4.8

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Ski shuttle (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,072 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      8.4 "84% said the beds were comfortable."
      7.3 "73% thought rooms were spacious."
    • 7.4 "Good breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 6.9 "Average value."
      5.9 "59% thought it was adequately priced."
      5.0 "The price was ok for 50%."
    • 6.9 "Location is acceptable."
      5.6 "Average proximity to the city centre, said 56%."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 546 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.2 "Good location."
    • 7.0 "Nice rooms."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
    • 6.7 "Average value."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Internet is poor."
    • 3.8 "Wellness & sports facilities were not very nice."
      2.9 "71% were unhappy with the sauna."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    Based on 407 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.0 "Rooms are great."
      9.8 "98% thought the view was good."
      8.2 "82% said the beds were comfortable."
      7.2 "72% thought rooms were spacious."
    • 7.4 "Good breakfast."
    • 7.1 "Good location."
    • 6.7 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.8 "Pool is mediocre."
    • 4.6 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 117 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "High comfort."
      7.7 "77% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 7.4 "Tasty food."
    • 7.3 "Nice rooms."
      9.9 "99% thought the view was good."
      8.4 "84% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.1 "High value."
    • 6.7 "Location is acceptable."
    • 5.0 "Internet is average."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 4.1 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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