Overview

Hotel Monopol

Quintana 15, 38400 Puerto de la Cruz, Canary Islands, Spain
+34 922 384 611

RM 102+

Overall guest ratings

7.7/10 Good
Based on 796 reviews

Review highlights

  • 9.4
  • 9.0
  • 5.5
  • 4.0

Good to know

  • Friendly atmosphere

Nearby

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    About

    Traditional hotel run by the same family for the last 88 years, located in the downtown area and very close to the sea. Typical Canary Islands courtyard.

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    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 796 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
    • 9.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.8 "Very nice wellness & sports facilities."
      8.0 "80% loved the sauna."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      8.3 "Management was excellent, said 83%."
    • 7.8 "Good breakfast."
    • 5.5 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was stylish."
    • 4.0 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.2 "58% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      2.1 "79% criticized the small bathroom."
      3.2 "68% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      2.5 "75% were disappointed with the minibar."
    • 3.4 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
    • 3.4 "Internet is poor."
      3.8 "62% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 477 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent pool."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.3 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was stylish."
    • 4.0 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      2.4 "76% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
      1.8 "82% criticized the small bathroom."
      3.2 "68% said the bathroom was dirty."
      1.6 "84% were disappointed with the minibar."
    • 3.6 "Internet is poor."
      4.2 "58% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      3.8 "62% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 119 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.5 "Vibe was decent."
    • 4.5 "Rooms are not good."
      4.7 "53% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
    • 3.8 "Not very comfortable."
      4.7 "53% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."

    Overall rating

    8.0 Good
    Based on 199 reviews
    • 9.2 "Excellent pool."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
    • 7.9 "Good breakfast."
    • 5.7 "Vibe was decent."
    • 3.9 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
    • 3.4 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.3 "Internet is poor."
      3.6 "64% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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    pedestrian area
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