Overview

Riu Lupita

Lote Hotelero 1, Manzana 20, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0505

RM 700+

Overall guest ratings

8.5/10 Excellent
Based on 518 reviews

Review highlights

  • 9.3
  • 9.2
  • 6.7
  • 6.4

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    Location. This all-inclusive Playa del Carmen hotel is edged by a golf course and a jungle in a planned community three kilometers from the beach. Xaman Ha Aviary is 1.4 kilometers away, and Xcaret Eco Theme Park is 4.6 kilometers away.

    Hotel Features. At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. A complimentary buffet breakfast is available to guests daily.

    Riu Lupita All Inclusive has two outdoor swimming pools, a fitness facility, a children's pool, children's club and tennis courts. Free WiFi is available in public areas. This Playa del Carmen property includes three restaurants, a nightclub, and a poolside bar. The hotel offers massage, facials, body scrubs, manicures and pedicures. Self parking is complimentary and a shuttle is available free of charge to transfer guests to the beach.

    Guestrooms. Riu Lupita All Inclusive has 300 guestrooms with balconies. Televisions are equipped with satellite channels. Guestrooms provide high-speed wireless Internet access (surcharge), minibars, and in-room safes and offer complimentary bottled water. Bathrooms offer hair dryers. Cribs/infant beds are complimentary and available upon request.

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    Amenities

    • Babysitting or child care
    • Fitness centre
    • Facilities for disabled guests
    • Child-friendly
    • Wi-Fi
    • Restaurant
    • Playground
    • Hot tub
    • Gift shop
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 518 reviews
    • 9.3 "Excellent value."
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      7.3 "73% said the reception staff was great."
      8.6 "86% were happy with the shuttle service."
      9.0 "90% were happy with the room service."
    • 8.5 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 8.3 "Food is delicious."
      10.0 "100% loved the dining experience."
      9.0 "Yummy desserts, said 90%."
    • 6.7 "Rooms are ok."
      5.8 "Only 58% said the rooms were modern."
    • 6.4 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 6.3 "Location is acceptable."
      6.7 "Average proximity to the city centre, said 67%."
    • 5.1 "Beach is so-so."
    • 4.7 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 466 reviews
    • 9.4 "Excellent value."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the recreation staff was great."
      9.2 "92% thought the service was very professional."
    • 8.9 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      8.1 "81% thought the building was wonderful."
    • 8.2 "Pool is good."
    • 8.2 "Food is delicious."
    • 6.4 "Location is acceptable."
    • 5.4 "Beach is so-so."
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    Overall rating

    8.1 Excellent
    Based on 51 reviews
    • 9.1 "World class service."
    • 7.8 "Tasty food."
    • 6.7 "Rooms are ok."
    • 6.1 "Location is acceptable."
    • 4.8 "Ugly beach."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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