Overview

Illusion Boutique Hotel by Xperience Hotels - Adults Only

Calle 8 Norte Entre, 5th Avenue, Playa del Carmen, QR, Mexico
+52 984 803 3980

RM 354+

Overall guest ratings

8.4/10 Excellent
Based on 507 reviews

Review highlights

  • 9.5
  • 9.5
  • 8.4
  • 4.3

Good to know

  • Nice building
  • Professional service
  • Friendly service
  • Beach nearby

Nearby

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    About

    Illusion Boutique Hotel by Xperience Hotels - Adults Only puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available on request) for MXN 2208 per person. Guests can indulge in deep-tissue massages and enjoy international cuisine at Nuestra Casa, which is open for breakfast and dinner. There's an outdoor pool and a rooftop terrace, and rooms at this boutique hotel offer flat-screen TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Room service
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Safe
    • Fitness centre
    • Steam room
    • Spa
    • Outdoor pool
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 507 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Food is delicious."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.3 "Pool is below average."
    • 3.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 436 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 3.9 "Pool is below average."

    Overall rating

    8.7 Excellent
    Based on 25 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 5.5 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 45 reviews
    • 9.6 "Terrific location."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 5.4 "Rooms are ok."
    • 4.9 "Not very comfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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