Overview

Hotel Pelicano Inn

8 Norte entre 5a. Ave. y Zona Fed Maritima, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0997

RM 369+

Overall guest ratings

7.4/10 Good
Based on 1,027 reviews

Review highlights

  • 9.5
  • 8.0
  • 4.5
  • 4.3

Good to know

  • Professional service
  • Beach nearby

Nearby

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    About

    At Hotel Pelicano Inn, you'll be within a 15-minute drive of El Camaleon Golf Club. Guests can grab a bite to eat at the restaurant, or indulge in beachside massages, body wraps, or facials. A beach bar and a bar/lounge are other highlights, and rooms offer balconies and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Spa
    • Internet
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Express check out
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,027 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Beach is lovely."
    • 6.9 "Service is ok."
      5.4 "Only 54% found the restaurant service to be good."
      5.0 "50% thought the management was tolerable."
    • 4.5 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      4.5 "55% thought the tv was sub-standard."
      1.1 "89% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
      4.2 "58% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.9 "81% criticized the plain hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 657 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Beach is lovely."
    • 6.8 "Service is ok."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      4.5 "55% thought the tv was sub-standard."
      4.1 "59% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.8 "Air conditioning was criticized by 62%."
      1.5 "85% found problems with the furniture."
    • 3.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 277 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Beach is lovely."
    • 6.9 "Service is ok."
    • 5.1 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      4.5 "55% thought the tv was sub-standard."
      2.8 "72% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      3.8 "62% had problems with the shower."
      0.4 "For 96%, the rooms looked old."
    • 3.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.9 "81% criticized the plain hotel."
    • 1.9 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    Based on 92 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.1 "Beach is lovely."
    • 7.2 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 4.8 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 4.4 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      4.5 "55% thought the tv was sub-standard."
    • 2.9 "Horrible vibe."
    • 1.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Professional service"
    "Beach nearby"
    data provided by TrustYou

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