Would you like to save as your currency permanently or for this visit only?
We stayed here for a trip to Pittsburgh for the Steelers play off game. The staff was amazing, room was super clean and comfortable and room price was extremely affordable. I was a little worried because of its distance to Heinz Field but was pleasantly surprised to find out that they offered a free shuttle that dropped us off within walking distance of the stadium. Called the shuttle on our walk back and the driver was already waiting for us!!! Extremely satisfied with our stay here and will definitely be staying there again on our next trip!!!
Convenience to University of Pittsburgh They didn't answer the phone at the front desk, on 3 different occasions. It rolls over to central reservations which can't answer your questions. We didn't receive housekeeping services any of the 3 days we were there. We left early in the morning and came back late in the evening each day and our room had not been cleaned. I had to go down to the front desk to ask for clean towels because they never answered the phone. You get two bottles of water in your room at check-in, but they are not restocked each day. If you want water each day, you have to pay for it from their "pantry/snack" area. Not worth the price we paid for the total lack of basic services just to be close to the campus.
Wonderful. The room was beautiful. The bed was amazingly comfortable. It's almost like they're soundproof. I couldn't hear anything from the hallways or the other rooms. I just wish they had more deals on prices during the year, especially the summer.
Staff is very friendly and helpful, esp. AGM Katie Rooms are clean and fresh Breakfast was fine Free newspapers are a nice touch Very few amenities: a small fitness room and no pool/sauna Small rooms with no sitting area or balcony Pay to park Not in a walking neighborhood Expensive all things considered
Service Lack of beverage
I booked through Kayak at the Hilton Garden Inn in Oakland Pittsburgh for a Business Trip. I specifically picked this hotel because it was the location of several business meetings, and I had several meetings in walking distance. However, once I arrived, I was told that my booking was independently changed to the Hilton Garden Inn in Downtown Pittsburgh. While it's only three miles away, that would require me to spend a lot of time in a cab between meetings, and incur additional cab costs. I did not have time to travel back and forth with my business schedule. I told the Amoma this, cancelled my booking with them, and booked a new hotel on my own next door, the Hampton Inn in Oakland. I have still not received a refund, and now Amoma is asking me for bank statements to prove I booked a new hotel. This whole experience is unacceptable. I expect to be refunded in full, and I'm tired of dealing with Amoma and their booking problems.
It was smelly but had a balcony so it evened out
Good location and convenience to Panera on premises (when it's open) Ill-prepared staff and ragged on the edges interiors. Limited van service. Erratic magnetic keys. Non-existent lobby and difficult to find entrance. Rooms need complete remodel