Guest reviews
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All reviews
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Overall rating
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8.9 "Generally very clean."9.2 "92% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
8.3 "Great service."8.4 "84% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 7.5 "75% found therestaurant service to be one of the best ." 8.3 "83% werehappy with the room service ." -
8.2 "Breakfast is good."
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7.7 "High comfort."9.2 "92% said the
beds were comfortable ." 7.6 "76% thoughtrooms were spacious ." 8.8 "88% liked thebig bathroom ." -
7.7 "Nice rooms."9.2 "92% said the
beds were comfortable ." 9.2 "92% saidrooms were clean ." 7.2 "72% werehappy with the bathroom ." 7.6 "76% thoughtrooms were spacious ." 9.0 "90% appreciated themodern rooms ." 8.2 "82%loved the minibar ." 7.3 "73%enjoyed the furniture ." 8.0 "80% thought theview was good ." 9.0 "90%enjoyed the shower ." 8.8 "88% liked thebig bathroom ." -
6.5 "Internet is average."
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6.0 "Location is acceptable."5.1 "
Proximity to public transport was ok , according to 51%." 6.3 "Only 63% weresatisfied with the proximity to sightseeing ." -
5.9 "Food is average."
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5.8 "Average value."
Overall rating
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9.0 "Perfectly clean."9.4 "94% said
rooms were clean ." -
8.2 "Breakfast is good."
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8.1 "Great service."8.3 "83% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
7.8 "High comfort."7.8 "78% thought
rooms were spacious ." 9.3 "93% said thebeds were comfortable ." 7.0 "70% thought it waspleasantly quiet ." -
7.7 "Nice rooms."7.8 "78% thought
rooms were spacious ." 9.4 "94% saidrooms were clean ." 7.3 "73% werehappy with the bathroom ." 9.3 "93% said thebeds were comfortable ." -
5.7 "Location is acceptable."5.2 "
Proximity to public transport was ok , according to 52%."
Overall rating
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8.9 "Generally very clean."9.1 "91% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.3 "Great service."8.6 "86% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." -
8.0 "Breakfast is good."
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7.6 "High comfort."9.0 "90% said the
beds were comfortable ." 7.3 "73% thoughtrooms were spacious ." -
7.4 "Nice rooms."9.0 "90% said the
beds were comfortable ." 9.1 "91% saidrooms were clean ." 7.3 "73% thoughtrooms were spacious ." -
5.4 "Food is average."
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5.3 "Location is acceptable."5.0 "
Proximity to public transport was ok , according to 50%." 5.8 "Only 58% weresatisfied with the proximity to sightseeing ." -
5.0 "Average value."
Overall rating
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8.5 "Vibe was good."
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8.2 "Great service."8.5 "85% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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7.8 "High comfort."9.3 "93% said the
beds were comfortable ." -
7.7 "Nice rooms."9.3 "93% said the
beds were comfortable ." -
5.7 "Location is acceptable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
It is well located if you are driving and offers practical accommodations It is ten minutes walk from the subway
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4.7review from
Comfortable bed, nice breakfast several members of staff very rude (ex. I was talking to one of the receptionist while one of her co-workers started to talk to the receptionist, the receptionist then stopped listening to me, and started to answer the co-workers question 1 out several episodes) Poor cleaning of rooms (floorpanels were covered in dust) coffeestains on downside of table...etc
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6.3review from
Location was right off the freeway, so I didn't have to deal with crazy Paris traffic to drive to my hotel. Location was not great for walking to the attractions. Needed to rely on taxis. Bed was very firm.
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3.3review from
Clean. Previous guest smoked inside the room, they refused to increase the air conditioner speed (it was blocked on the lowest speed) to clear the smoke, it took 2-3 days to get the air fresh in the room again. Location is very poor, on the peripheral boulevards, needs walking more than 1km until the nearest marginal metro station every time one would like to go in the city. WiFi not available in the room for free, needs to be payed, 4 Euro per hour extra. Parking costs 2 Euro per hour. Overall a poor experience, not worthy of the money charged.
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7.0review from
Everything was as described in the brochure. Location is not great if you want to visit/walk around Paris. The closest metro station is kinda far away.
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5.2review from
All hotel staff are very friendly, I was pleased we had a room with a view of the City and that the hotel was easily reached by car. The secure underground parking was essential. On our return from a trip to the city to find reception, in my absence, had already billed my credit card for parking after I had arranged 3 hours before to settle the bill on departure. This was, I feel a lack of communication on their part (they thought we had already left)
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6.0review from
Good quality hotel with helpful personel, who can all speak English. They were very friendly towards our two-year old son. They have their own parking garage for only 16 euro per day (ask the reception). Unfortunately the video-on-demand was not working and the 'evening/night' personel couldn't fix it. It was however easily solved during the day. In addition, it's a ten minutes walk to the nearest Metro station to go to the city-centre. Busstops are closer by.
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7.4review from
The friendlyness of the staff when we checked in and one of the ladies that helped us with our food choice off the menu when we had dinner at the hotel cafe.
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4.6review from
The rooms are always dependable at Novotel as they are the same all over the world! The attitude of the staff wasn't particularly great, especially the person that took room service orders - rude!
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8.0review from
Despite the fact that it was a three star hotel, i can assure you that it was better than five star hotels in my country, Cyprus.. If somebody is not looking for spa, sauna but instead exploring the area, then this hotel is perfect! It worthed every cent!
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7.0review from
Everything was as described in the brochure. Location is not great if you want to visit/walk around Paris. The closest metro station is kinda far away.
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7.4review from
The friendlyness of the staff when we checked in and one of the ladies that helped us with our food choice off the menu when we had dinner at the hotel cafe.
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5.0review from
It is well located if you are driving and offers practical accommodations It is ten minutes walk from the subway
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4.7review from
Comfortable bed, nice breakfast several members of staff very rude (ex. I was talking to one of the receptionist while one of her co-workers started to talk to the receptionist, the receptionist then stopped listening to me, and started to answer the co-workers question 1 out several episodes) Poor cleaning of rooms (floorpanels were covered in dust) coffeestains on downside of table...etc
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6.3review from
Location was right off the freeway, so I didn't have to deal with crazy Paris traffic to drive to my hotel. Location was not great for walking to the attractions. Needed to rely on taxis. Bed was very firm.
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3.3review from
Clean. Previous guest smoked inside the room, they refused to increase the air conditioner speed (it was blocked on the lowest speed) to clear the smoke, it took 2-3 days to get the air fresh in the room again. Location is very poor, on the peripheral boulevards, needs walking more than 1km until the nearest marginal metro station every time one would like to go in the city. WiFi not available in the room for free, needs to be payed, 4 Euro per hour extra. Parking costs 2 Euro per hour. Overall a poor experience, not worthy of the money charged.
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5.2review from
All hotel staff are very friendly, I was pleased we had a room with a view of the City and that the hotel was easily reached by car. The secure underground parking was essential. On our return from a trip to the city to find reception, in my absence, had already billed my credit card for parking after I had arranged 3 hours before to settle the bill on departure. This was, I feel a lack of communication on their part (they thought we had already left)
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6.0review from
Good quality hotel with helpful personel, who can all speak English. They were very friendly towards our two-year old son. They have their own parking garage for only 16 euro per day (ask the reception). Unfortunately the video-on-demand was not working and the 'evening/night' personel couldn't fix it. It was however easily solved during the day. In addition, it's a ten minutes walk to the nearest Metro station to go to the city-centre. Busstops are closer by.
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4.6review from
The rooms are always dependable at Novotel as they are the same all over the world! The attitude of the staff wasn't particularly great, especially the person that took room service orders - rude!
