Overview

Hotel Serena

Via Mariano Stabile 139, 90139 Palermo, Sicily, Italy
+39 091 611 5144

RM 188+

Overall guest ratings

8.0/10 Good
Based on 297 reviews

Review highlights

  • 9.8
  • 9.3
  • 8.6
  • 6.9

Good to know

  • Clean hotel facilities
  • Friendly service
  • Near city centre

Nearby

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    About

    Situated in central Palermo, Hotel Serena is within a 5-minute walk of the Teatro Massimo opera house and Politeama Garibaldi theatre. It offers free Wi-Fi throughout and classic-style rooms with city views. These rooms are air conditioned and feature parquet floors, a minibar and 32” LED TV. Each has a private bathroom with free toiletries, bathrobes and a hairdryer. Guests can relax with a drink at the bar or use the free internet point in the lobby. Helpful staff at the 24-hour front desk can assist with any tourist information. Serena Hotel is a 15-minute walk from the port, providing links to the mainland. Palermo Centrale Train Station is 1.2 miles from the property.

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    Amenities

    • Babysitting or child care
    • Internet
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 297 reviews
    • 9.8 "Excellent value."
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      7.3 "73% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.2 "Good cleanliness."
      8.0 "80% thought it was clean."
    • 6.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.0 "Beds were acceptable for 50%."
      6.0 "Only 60% said the rooms were modern."
    • 2.7 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    Based on 163 reviews
    • 9.9 "Excellent value."
    • 9.4 "Terrific location."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Vibe was decent."
    • 5.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      4.0 "60% thought it was too noisy."
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    Overall rating

    8.2 Excellent
    Based on 83 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.7 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 7.6 "Good breakfast."
    • 5.5 "Average comfort."
    • 5.2 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 50 reviews
    • 9.4 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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