Overview

The Maids Head Hotel
Top Luxury Hotel

Tombland, Norwich, NR3 1LB, United Kingdom
+44 160 320 9955

RM 444+

Overall guest ratings

8.7/10 Excellent
Based on 1,730 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.0
  • 5.5

Good to know

  • Accessible parking
  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    The Maids Head Hotel puts you just 3.5 mi (5.6 km) from the airport and within a 15-minute drive of University of East Anglia. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Rooms at this upscale hotel offer room service, premium bedding, and free WiFi.

    Less show all
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 1,730 reviews
    • 9.7 "Terrific location."
      9.4 "Great parking, according to 94%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.7 "Management was excellent, said 77%."
      10.0 "100% were happy with the room service."
    • 8.0 "Breakfast is good."
    • 6.1 "Internet is average."
    • 6.0 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.5 "For only 65%, the bathroom was ok."
      6.2 "Only 62% said rooms were big enough."
      6.7 "Only 67% thought the shower was ok."
      5.7 "Only 57% said the rooms were modern."
      6.1 "61% said the view was so-so."
      5.0 "50% thought the minibar was ok."
    • 5.5 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.2 "Only 62% said rooms were big enough."

    Overall rating

    8.8 Excellent
    Based on 1,418 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.6 "City centre within easy reach, said 96%."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.0 "Internet is average."
    • 5.8 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
      5.9 "Only 59% said rooms were big enough."
      6.2 "Only 62% thought the shower was ok."
      6.6 "66% said the view was so-so."
      5.0 "50% thought the minibar was ok."
    • 5.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.9 "Only 59% said rooms were big enough."

    Overall rating

    8.9 Excellent
    Based on 103 reviews
    • 9.8 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.5 "Great parking, according to 95%."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.1 "Good vibe."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.8 "For only 68%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
    • 5.9 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."

    Overall rating

    8.4 Excellent
    Based on 207 reviews
    • 9.8 "Terrific location."
      9.5 "Great parking, according to 95%."
      10.0 "100% thought parking was inexpensive."
      9.9 "99% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 5.8 "Internet is average."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.4 "For only 64%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
      6.2 "Only 62% thought the shower was ok."
    • 5.6 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    inner city
    inner city
    extractor
    good position
    dinner menu
    car parking
    large room
    free toast
    little too warm
    location was brilliant
    large comfortable bed
    free car park
    cooked items
    comfy and spacious
    loud banging
    historic building
    cheerful staff
    helpful and cheerful
    More
    Photos
    Map

    Map