Overview

Mercure Norwich Hotel

121-131 Boundary Road, Norwich, NR3 2BA, United Kingdom
+44 844 815 9036

RM 379+

Overall guest ratings

7.2/10 Good
Based on 829 reviews

Review highlights

  • 8.3
  • 8.2
  • 5.7
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Enjoy a 4-star Norfolk welcome at Mercure Norwich Hotel with contemporary bedrooms, delicious food, popular Feel Good Health Club, parking for 225 cars and complimentary high speed WiFi throughout the hotel. Just 3 miles from the city centre and ideally located for easy access to the Norfolk Broads, Great Yarmouth and a host of local attractions. We offer courtesy transport to and from Norwich International Airport. To arrange pick up, contact us using the Mercure freephone at the airport.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 829 reviews
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.0 "Location is great."
      9.2 "Great parking, according to 92%."
      7.9 "Easily accessible by car, said 79%."
    • 7.0 "Good pool."
      5.0 "Only 50% thought the pool was clean."
    • 6.3 "Internet is average."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.0 "Only 50% thought the pool was clean."
    • 4.9 "Disappointing food."
      2.4 "The price was too high for 76%."
      1.9 "For 81%, the dining experience was not enjoyable."
      2.3 "77% did not enjoy the desserts."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      1.7 "83% didn't like the architecture."
    • 3.3 "Value below average."
      2.4 "The price was too high for 76%."
      3.5 "65% said the breakfast was too expensive."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 356 reviews
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.1 "Location is great."
      9.2 "Great parking, according to 92%."
    • 6.7 "Internet is average."
    • 6.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.3 "Average cleanliness."
    • 4.8 "Bar is not good."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 3.2 "Terrible value."
      2.3 "The price was too high for 77%."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 331 reviews
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.6 "Good location."
    • 7.3 "Good pool."
    • 6.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Disappointing food."
      2.5 "The price was too high for 75%."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 3.5 "Value below average."
      2.5 "The price was too high for 75%."
      3.6 "64% said the breakfast was too expensive."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 8 reviews
    • 7.9 "Good service."
    • 5.1 "Rooms are ok."

    Overall rating

    7.0 Good
    Based on 132 reviews
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.6 "Good location."
    • 6.8 "Average comfort."
    • 6.7 "Pool is mediocre."
    • 5.6 "Rooms are ok."
    • 4.9 "Disappointing food."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.6 "Value below average."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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