Overview

Courtyard by Marriott Norfolk Downtown
Top City Hotel

520 Plume Street, Norfolk, VA 23510, United States
+1 757 963 6000

RM 428+

Overall guest ratings

8.3/10 Excellent
Based on 697 reviews

Review highlights

  • 8.5
  • 8.4
  • 4.7
  • 3.8

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    The lobby's new contemporary and sophisticated design at the Courtyard by Marriott Norfolk Downtown, VA provides greater flexibility for guests traveling to Norfolk, Portsmouth, and Virginia Beach. This Norfolk hotel near MacArthur Center Mall features a new lobby with inviting spaces, free Wi-Fi and access to the latest news, weather and local information via our GoBoard. The highlight of our new lobby is The Bistro-Eat. Drink. Connect; which provides guests with healthy food, beverages, and Starbucks(R) items during the day and evening dinner service with cocktails. Guests will be near the NorVA, Chrysler Hall, and Granby Street, known for an eclectic mix of shopping, dining, and entertainment. Business travelers will be near Dominion Enterprises, Norfolk Southern, Sentara Norfolk, and Old Dominion University. We offer a fitness center, indoor pool, whirlpool, 24-hour business center and boarding pass printing service to make your travel easier.

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    Marriott V2

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • ATM on-site
    • Business centre
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Coffee shop
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 697 reviews
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.6 "56% said the view was so-so."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 4.7 "Value below average."
    • 3.8 "Disappointing food."
    • 3.4 "Pool is below average."
    • 2.8 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    Based on 334 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.6 "86% enjoyed the lobby entrance."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Value below average."
    • 3.7 "Disappointing food."
    • 3.1 "Horrible pool."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 223 reviews
    • 8.5 "Great service."
      8.9 "89% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.1 "Location is great."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      7.0 "70% said the beds were comfortable."
    • 4.9 "Value below average."
    • 3.9 "Disappointing food."

    Overall rating

    8.1 Excellent
    Based on 41 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.1 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 97 reviews
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.6 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 4.9 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    norfolk
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    downtown location great
    right past
    cozy and modern
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