Niagara Falls hotels near Niagara Wax Museum of History

Cons: The place appears to be locally run and feels like it - for better or for worse. I liked my stay so much, I extended it an extra day. Unfortunately, that didn't make it to all of the maintenance crew, who walked in (after knocking) a couple times. The room I had faced the parking lot behind the building - so absolutely no view to speak of from my window. There was an awkward amount of space in the room's living area. It felt like there use to be a small table, but it got removed? I would like to have seen a table to sit down at in the room.

Cons: No family room with 2 queen beds

Cons: I booked a suite as a special splurge for my family’s Niagara stay, after reading about the food and wine waiting in the room, looking at the photos, and reading the hotel’s description. When we arrived, tired after a long day of driving, I found a small bottle of Spumante, no food whatsoever, and not even the bottled water promised in the room description. I walked into the master bedroom and flipped the light switch—nothing happened. I walked to the nightstands, and found that only one of the two lights worked. The living room light switch similarly did nothing. The next morning I went to the front desk to report these issues. The staff apologized, but were unwilling to adjust our bill or otherwise compensate us for their failure to provide the supposed benefits of our expensive room. They asked if I wanted them to give us the food and water to go, which I politely declined, as we were about to walk around the falls for a long, hot day. When we checked out, however, they pressed a package of cheese and crackers into our hands, despite my having said no. We had no choice but to leave this in the car for the day, where it inevitably spent too much time hot for us to risk eating it, and went to waste, forcing us to dump it at our next night’s lodging. Both times I went to the front desk it was unstaffed and I had to wait for someone to notice me.

Cons: Nothing

Cons: Nothing

Cons: Breakfast was good but fruit was not good and only choice in meet was pork.

Cons: Too expensive for a hostel not enough amenities for a decent hotel/motel - no phone, no TV, only two teeny-tiny towels, no toiletries.

Cons: Not the best location. Platform bed was uncomfortable.

Cons: Our only issue was that there was no continental breakfast and nowhere close or convenient to get something quick or cheap. We ate breakfast in the restraint, however it was very expensive and mediocre in quality. The staff was very friendly though!

Cons: Booked a king room, for 3 adults that the Wyndham Web site said max occupancy was 3. When we got there, the 3rd was expected to be a child, even though we specified it was 3 adults. Luckily my daughter sleeps on the floor a lot anyway. To the hotels credit, they did offer to put us in a queen double, we turned down. I'm not sure if they would have wanted to charge us the higher rate. The 4 previous nights we were in a Quality Inn in PA in a King room that was so much better. We were on the 5th floor, ice machines on 1st, 3rd and 7th. The only thing going for this hotel was the location.

Cons: Lots of, surprise hidden fees! $30 to park. $85 refundable fee after you don’t damage the room. Forced to sign a waiver to say that I promise NOT to smoke in the hotel or room. Yet, Housekeepers smoking on their break in the garage outside the basement door. That explains why my pillow smelled like smoke when I put my head on it . Smokers don’t seem to realize they stink up EVERY THING they touch. Housekeepers who smoke should wear gloves! Even when not in a pandemic! I’ve never smoked so I can detect it anywhere!

Cons: Paper thin walls and rude guests but thats just part of life right?

Cons: Our room was dated. Bed was past it's prime.

Cons: 1) About an hour after we checked in, the smoke alarms for the hotel went off and we had to leave. After waiting around for over an hour, the alarms still going off, we went back to the room, got some stuff and went to dinner. When we came back, the alarms were still going off. The staff gave very inconsistent information about this situation - everything from staying out of the building to going back to our room within 5 min of one another and an hour after the alarms started. 2) On day two of our stay, the power went off, which shut off the air conditioner on an extremely warm weekend. The air conditioners are extremely old wall units, so they didn't work well to start. 3) Our bathroom was filthy. The sink and toilet were dirty. The shower's ceiling was moldy. The whole hotel room (not just the bathroom) stunk of mildew and was faintly damp. Oh. And they knew we had 4 people checking in and they gave us 3 towels. 3 doesn't even make sense. They gave us 1 hand towel and zero wash cloths. 4) The pillows were lumpy. I've never encountered lumpy pillows like that, so I really didn't know that this level of lumpiness was possible. 5) Both beds were lumpy, but more importantly, were so saggy in the middle that it was impossible for two people to sleep in a bed without spooning all night. This may have been slightly more acceptable if the air conditioner worked adequately. I've stayed in motels that cost about 25/night that were cleaner, offered better beds, and much cleaner bathrooms than this room that cost over 300/night. I've stayed in less expensive rooms in even more touristy areas that were also better. I've stayed overseas in much less expensive rooms that were better. Honestly, this was the biggest ripoff I've ever experienced, and I'm considering disputing the charges with my credit card company. Not only did the hotel offer the least value for the money, the hotel CHARGED their GUESTS for parking and didn't even offer free coffee. Such a bogus excuse for a hotel.

Cons: Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck

Cons: No complaints what so ever.