Overview

Quality Hotel & Suites At The Falls

240 First Street, Niagara Falls, NY 14303, United States
+1 716 282 1212

RM 321+

Overall guest ratings

7.4/10 Good
Based on 2,432 reviews

Review highlights

  • 8.1
  • 4.8
  • 4.4
  • 4.4

Nearby

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    About

    You're sure to get your money's worth at the Quality Hotel and Suites at the Falls in Niagara Falls, NY near Niagara Falls and Seneca Niagara Falls Casino. We are also near Niagara Falls State Park, Fashion Outlets of Niagara Falls, Niagara University and the Conference and Event Center Niagara Falls. Enjoy hotel amenities like free WiFi, a business center, a 200-person meeting room, access to copy and fax services, an indoor heated pool and a hot tub and a restaurant. Your spacious room includes a safe, desk, microwave, refrigerator, coffee maker, iron, ironing board, full flat-screen HDTV and sofa sleeper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limited free parking is located on the property. Pet charge: 30.00 per pet. Pet limit: 2 pets-room allowed. Limited onsite parking available. Additional parking available in City parking ramp adjacent to Hotel (ticket validated at front desk)

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    Choice Hotels

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Pool table
    • Designated smoking area
    • No smoking
    • Express check out
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,432 reviews
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% found the restaurant service to be one of the best."
      8.1 "81% said the recreation staff was great."
    • 8.0 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 4.8 "Breakfast is below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
      3.8 "Dirty pool, said 62%."
    • 4.4 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.9 "81% had problems with the shower."
      2.2 "78% said the bathroom was dirty."
      0.3 "97% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      0.5 "95% thought the tv was sub-standard."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      0.5 "95% thought the facilities needed updating."
      3.8 "62% were unhappy with the handicap accessible facilities."
      0.0 "100% didn't like the architecture."
    • 2.3 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.7 "83% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 1,118 reviews
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.6 "Good location."
      9.0 "90% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      4.3 "57% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.6 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 4.5 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      2.0 "80% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.7 "83% had problems with the shower."
      1.1 "For 89%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      0.9 "91% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      0.3 "97% criticized the small bathroom."
      0.5 "95% thought the tv was sub-standard."
    • 2.3 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    Based on 1,240 reviews
    • 8.2 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.9 "79% said the recreation staff was great."
    • 4.5 "Breakfast is below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.2 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      1.8 "82% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.8 "82% had problems with the shower."
    • 3.9 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 72 reviews
    • 8.3 "Location is great."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.1 "Good value."
    • 6.4 "Average comfort."
    • 4.8 "Bad amenities."
    • 4.8 "Breakfast is below average."
    • 4.6 "Rooms are not good."
      4.5 "55% said rooms were dirty."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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