Overview

Diplomat Inn

5983 Stanley Ave, Niagara Falls, ON, Canada
+1 905 357 9564

RM 141+

Overall guest ratings

6.6/10 Good
Based on 1,252 reviews

Review highlights

  • 9.3
  • 4.2
  • 4.0
  • 3.6

Nearby

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    About

    When you stay at Diplomat Inn, you'll be just a 5-minute drive from Horseshoe Falls and Skylon Tower. Guests can hang out at the outdoor pool or seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Rooms offer up nice touches like Select Comfort beds with premium linens.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,252 reviews
    • 9.3 "Terrific location."
      9.0 "Great parking, according to 90%."
      9.3 "93% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.2 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
      4.4 "56% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.3 "77% thought the tv was sub-standard."
      1.5 "For 85%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      3.2 "Air conditioning was criticized by 68%."
      3.7 "63% were disappointed with the minibar."
      4.4 "56% said the bathroom was dirty."
      3.9 "61% were unsatisfied with the kitchenette."
      4.0 "60% were unhappy with the view."
      0.0 "100% criticized the small bathroom."
    • 3.6 "Disappointing food."
    • 3.0 "Awful breakfast."
    • 1.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
      0.7 "93% didn't like the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 726 reviews
    • 9.2 "Terrific location."
      8.9 "Great parking, according to 89%."
      9.3 "93% thought parking was inexpensive."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      4.3 "57% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.3 "77% thought the tv was sub-standard."
      1.9 "For 81%, the rooms looked old."
      3.9 "61% were disappointed with the minibar."
      0.7 "93% found problems with the furniture."
      3.7 "Air conditioning was criticized by 63%."
      4.3 "57% said the bathroom was dirty."
      4.0 "60% were unsatisfied with the kitchenette."
      0.0 "100% criticized the small bathroom."
    • 3.0 "Awful breakfast."
    • 2.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 1.4 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    6.5 Good
    Based on 463 reviews
    • 9.1 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.2 "92% thought parking was inexpensive."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 3.6 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      4.3 "57% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      3.9 "61% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      0.4 "96% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
      3.2 "68% were disappointed with the minibar."
      1.5 "For 85%, the rooms looked old."
      4.3 "57% said the bathroom was dirty."
    • 3.0 "Awful breakfast."
    • 1.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 62 reviews
    • 9.4 "Terrific location."
    • 8.1 "Good value."
    • 7.9 "Good service."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.4 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      4.9 "51% said rooms were dirty."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 1.4 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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