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The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

RM 638+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.8/10 Good
Based on 1,332 reviews

Review highlights

  • 9.6
  • 9.0
  • 6.8
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Marcel at Gramercy in New York (Kips Bay), you'll be convenient to Flatiron Building and Empire State Building. This 4-star hotel is close to Macy's and Chrysler Building.

    Rooms

    Make yourself at home in one of the 136 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take in the views from a rooftop terrace and make use of amenities such as wireless Internet access (surcharge) and concierge services.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

    Less More Hotels.com

    Amenities

    • Facilities for disabled guests
    • Restaurant
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,332 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
    • 6.8 "Average amenities."
    • 6.3 "Bar is ok."
    • 6.3 "Average value."
    • 4.9 "Rooms are not good."
    • 4.3 "Internet is poor."
    • 3.7 "Not very comfortable."
    View all review categories

    Overall rating

    7.9 Good
    Based on 705 reviews
    • 9.5 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 6.0 "Bar is ok."
    • 5.9 "Average value."
    • 4.8 "Breakfast is below average."
      4.8 "52% said the breakfast was too expensive."
    • 4.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      3.8 "62% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      3.9 "61% criticized the small bathroom."
    • 4.2 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
      3.9 "61% criticized the small bathroom."
    View all review categories

    Overall rating

    7.7 Good
    Based on 306 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.2 "Average value."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      3.0 "70% found problems with the furniture."
      3.7 "63% had problems with the shower."
      3.9 "61% criticized the small bathroom."
    • 4.0 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
      3.9 "61% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    Based on 119 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.6 "Average value."
      5.0 "50% thought it was adequately priced."
    • 4.7 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.9 "61% complained about the bathroom."
    • 4.2 "Internet is poor."
    • 3.8 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall rating

    7.7 Good
    Based on 199 reviews
    • 9.6 "Terrific location."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 5.7 "Average value."
    • 4.9 "Breakfast is below average."
    • 4.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.7 "53% complained about the bathroom."
      0.2 "Air conditioning was criticized by 98%."
      2.6 "74% found problems with the furniture."
    • 4.0 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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