Overview

The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

RM 802+

Overall guest ratings

8.0/10 Good
Based on 1,338 reviews

Review highlights

  • 9.5
  • 9.2
  • 7.0
  • 5.2

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    At East 24th Street and Third Avenue, this hotel is in a business district where students from Baruch College and School of Visual Arts mingle.

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    Expedia

    Amenities

    • Facilities for disabled guests
    • Restaurant
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,338 reviews
    • 9.5 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
      7.4 "Great parking, according to 74%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 6.8 "Average value."
      6.3 "63% thought it was adequately priced."
    • 5.9 "Internet is average."
      6.3 "63% thought it was adequately priced."
      5.8 "58% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 4.0 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      2.6 "74% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 709 reviews
    • 9.7 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 6.7 "Average value."
      6.2 "62% thought it was adequately priced."
    • 5.5 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
      6.2 "62% thought it was adequately priced."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.7 "63% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      4.5 "For 55%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      4.4 "56% found problems with the furniture."
      3.9 "61% had problems with the shower."
      2.8 "72% criticized the small bathroom."
    • 3.8 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 3.2 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      2.8 "72% criticized the small bathroom."
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    Overall rating

    7.9 Good
    Based on 280 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.4 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.5 "Internet is average."
      6.0 "60% thought it was adequately priced."
      5.4 "54% thought the wifi quality was ok."
    • 4.6 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      3.9 "61% had problems with the shower."
      4.1 "59% found problems with the furniture."
    • 4.4 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    7.3 Good
    Based on 120 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.2 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 6.9 "Average value."
    • 6.0 "Internet is average."
    • 4.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.9 "71% thought it was too noisy."
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    Overall rating

    7.7 Good
    Based on 227 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.0 "Good amenities."
      9.7 "97% loved the terrace."
    • 7.0 "High value."
      6.6 "66% thought it was adequately priced."
    • 6.0 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
      6.6 "66% thought it was adequately priced."
    • 5.3 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 3.6 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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