Overview

Hotel Wales

1295 Madison Avenue, New York, NY 10128, United States
+1 212 876 6000

RM 896+

Overall guest ratings

8.1/10 Excellent
Based on 798 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.9
  • 4.4

Good to know

  • Awesome terrace
  • Wonderful sightseeing

Nearby

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    About

    Hotel Wales sits right on Madison Avenue, surrounded by the homes and buildings of the Upper East Side's prestigious Carnegie Hill neighborhood. Central Park is just steps away, but that's not the hotel's only famous neighbor. Just in front of the park, Museum Mile runs along Fifth Avenue, putting some of Manhattan's best museums within reach: The Jewish Museum is just around the corner, while the Guggenheim Museum and The Cooper-Hewitt National Design Museum, housed in the Andrew Carnegie mansion that gives the neighborhood its name, are both within a 5-minute walk. Carnegie Hill is full of rewards for inquisitive pedestrians, with boutiques and restaurants filling each vibrant block.

    Two restaurants on the ground floor of Hotel Wales are popular with visitors and locals alike. Sarabeth's, open for breakfast, lunch, and dinner, features a varied menu of American comfort-food classics, also available via room service. Paola's celebrates traditional Italian dishes with creative flair-and the ravioli is not to be missed.

    Take in the scenery from the rooftop terrace, where potted flowers frame tables and chairs shaded by wide umbrellas. On the second floor, the Pied Piper Room re-creates a swank Victorian lounge, complete with brocade chairs and plush couches on hardwood floors with Oriental rugs. There is also luggage storage available. Meeting space is available for a surcharge. In addition to a small onsite fitness center, NAAM yoga classes are held weekly in the hotel's Carnegie Lounge. Rent a bicycle to get around town nearby.

    Guestrooms, designed in soothing natural tones, offer beds made with Belgian-cotton linens and down duvets. Guests are welcomed with complimentary Fiji bottled water. A flat-screen TV comes with premium cable channels and a DVD player, and a DVD and CD library is available at the front desk. An iHome clock radio also sits bedside, so you can relax with your own music. Check email with wireless Internet access, available throughout the hotel for a surcharge. Bathrooms have Frette-brand bathrobes and Gilchrist & Soames bath amenities. Staying in a suite? A bouquet of fresh flowers will brighten your stay.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Beauty salon
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 832 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Great parking, according to 83%."
    • 8.9 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% loved the menu selection."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 6.4 "Vibe was decent."
    • 5.0 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.4 "Only 54% said the rooms were modern."
      7.0 "70% enjoyed the shower."
    • 4.4 "Breakfast is below average."
      4.0 "60% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.0 "Disappointing wellness & sports facilities."
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    Overall rating

    8.1 Excellent
    Based on 316 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.4 "Vibe was decent."
    • 4.8 "Not very comfortable."
      3.1 "69% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    • 4.6 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      0.9 "91% found problems with the furniture."
    • 3.8 "Breakfast is below average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 316 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Food is delicious."
    • 7.2 "Good amenities."
      7.1 "71% thought the building was wonderful."
      9.1 "91% loved the terrace."
    • 5.7 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
    • 5.7 "Rooms are ok."
    • 4.6 "Breakfast is below average."
    View all review categories

    Overall rating

    7.3 Good
    Based on 58 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 2.8 "Disappointing internet connection."

    Overall rating

    7.6 Good
    Based on 141 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.0 "Vibe was decent."
    • 5.1 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 4.3 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      5.0 "Only 50% said the rooms were modern."
      0.9 "91% found problems with the furniture."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Awesome terrace"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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