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Hotel Wales

1295 Madison Avenue, New York, NY 10128, United States
+1 212 876 6000

RM 780+

Overall guest ratings

8.0/10 Good
Based on 832 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.9
  • 4.4

Good to know

  • Awesome terrace
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Hotel Wales in New York (Upper East Side), you'll be minutes from Solomon R. Guggenheim Museum and close to Central Park. This boutique hotel is close to Bloomingdale's and Rockefeller Center.

    Rooms

    Make yourself at home in one of the 87 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Beauty salon
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 832 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Great parking, according to 83%."
    • 8.9 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% loved the menu selection."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 6.4 "Vibe was decent."
    • 5.0 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.4 "Only 54% said the rooms were modern."
      7.0 "70% enjoyed the shower."
    • 4.4 "Breakfast is below average."
      4.0 "60% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.0 "Disappointing wellness & sports facilities."
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    Overall rating

    8.1 Excellent
    Based on 316 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.4 "Vibe was decent."
    • 4.8 "Not very comfortable."
      3.1 "69% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    • 4.6 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      0.9 "91% found problems with the furniture."
    • 3.8 "Breakfast is below average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 316 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Food is delicious."
    • 7.2 "Good amenities."
      7.1 "71% thought the building was wonderful."
      9.1 "91% loved the terrace."
    • 5.7 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
    • 5.7 "Rooms are ok."
    • 4.6 "Breakfast is below average."
    View all review categories

    Overall rating

    7.3 Good
    Based on 58 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 2.8 "Disappointing internet connection."

    Overall rating

    7.6 Good
    Based on 141 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.0 "Vibe was decent."
    • 5.1 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 4.3 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      5.0 "Only 50% said the rooms were modern."
      0.9 "91% found problems with the furniture."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Awesome terrace"
    "Wonderful sightseeing"
    data provided by TrustYou

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