Recent reviews
- All reviews
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- Negative
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9.1
Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
review from KAYAK -
8.2
We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice. The room was a little small.
review from KAYAK -
9.7
Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
review from KAYAK -
9.4
The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous. The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
review from KAYAK -
10.0
Very nice! We came for our anniversary and it was amazing. The staff made our night special. Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
review from KAYAK -
10.0
Everything Had trouble with my keycard several times but no biggie
review from KAYAK -
10.0
Thought I was staying at a 5 star hotel. It was very clean and upscale.
review from KAYAK -
10.0
Location Cleanliness Comfort Nine
review from KAYAK -
10.0
Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants. Nothing!
review from KAYAK -
10.0
The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
review from KAYAK -
5.7
Friendly staff I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.
review from KAYAK -
6.2
Location of hotel on streetcar line, availability of wifi, on-site dining options, interior atrium atmosphere. The front desk was understaffed for a busy Friday check-in time causing huge delays. Staff in gen were not very friendly in the hotel. Bathroom was very small and chrome fixtures were rusting. Not enough washcloths, hand towels in room. Pillows on bed were uncomfortable/too hard.
review from KAYAK -
7.0
I stayed there because my granddaughter and daughter could walk to the Superdome for the One Direction concert. I did not like that they hiked the price up for that night and it took 4 hours and 3 phone calls to get food delivered to the room.
review from KAYAK -
7.6
They hotel is very nice and affordable. The location is also very convientant. The front desk staff, valet & bell man were very helpful and friendly. The room service is horrible. Very over priced with very little food. Took forever to receive. I ordered about 3 times and each time my order was wrong or missing items. Just very disappointing.
review from KAYAK
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9.1
Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
review from KAYAK -
8.2
We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice. The room was a little small.
review from KAYAK -
9.7
Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
review from KAYAK -
9.4
The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous. The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
review from KAYAK -
10.0
Very nice! We came for our anniversary and it was amazing. The staff made our night special. Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
review from KAYAK -
10.0
Everything Had trouble with my keycard several times but no biggie
review from KAYAK -
10.0
Thought I was staying at a 5 star hotel. It was very clean and upscale.
review from KAYAK -
10.0
Location Cleanliness Comfort Nine
review from KAYAK -
10.0
Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants. Nothing!
review from KAYAK -
10.0
The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
review from KAYAK
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7.0
I stayed there because my granddaughter and daughter could walk to the Superdome for the One Direction concert. I did not like that they hiked the price up for that night and it took 4 hours and 3 phone calls to get food delivered to the room.
review from KAYAK -
7.6
They hotel is very nice and affordable. The location is also very convientant. The front desk staff, valet & bell man were very helpful and friendly. The room service is horrible. Very over priced with very little food. Took forever to receive. I ordered about 3 times and each time my order was wrong or missing items. Just very disappointing.
review from KAYAK
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5.7
Friendly staff I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.
review from KAYAK -
6.2
Location of hotel on streetcar line, availability of wifi, on-site dining options, interior atrium atmosphere. The front desk was understaffed for a busy Friday check-in time causing huge delays. Staff in gen were not very friendly in the hotel. Bathroom was very small and chrome fixtures were rusting. Not enough washcloths, hand towels in room. Pillows on bed were uncomfortable/too hard.
review from KAYAK
