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Palazzo Caracciolo Napoli MGallery by Sofitel

Via Carbonara 112, 80139 Naples, Campania, Italy
+39 081 016 0111

RM 375+

Overall guest ratings

8.4/10 Excellent
Based on 1,582 reviews

Review highlights

  • 8.9
  • 8.4
  • 8.4
  • 2.8

Good to know

  • Professional service
  • Comfortable beds
  • Nice building
  • Train station is close

Nearby

    show all

    About

    The sophisticated decor of the 138 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,582 reviews
    • 8.9 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      9.2 "92% thought the architecture was beautiful."
      9.1 "91% loved the terrace."
      7.1 "71% said the facilities were very new."
      9.7 "97% enjoyed the lobby entrance."
    • 8.4 "Vibe was good."
      8.0 "80% enjoyed the friendly atmosphere."
      7.6 "76% thought, the hotel was modern."
      9.4 "94% said it was a stylish hotel."
      9.1 "91% thought the hotel was luxurious."
      9.7 "97% enjoyed the lobby entrance."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      10.0 "Hotel security was great, thought 100%."
    • 8.3 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 7.4 "High comfort."
      8.7 "87% said the beds were comfortable."
      7.9 "79% liked the big bathroom."
    • 2.8 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 1,186 reviews
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.2 "92% thought the architecture was beautiful."
      9.5 "95% found the grounds to be nice."
      9.4 "94% loved the terrace."
      9.8 "98% enjoyed the lobby entrance."
    • 8.5 "Vibe was good."
      7.7 "77% enjoyed the friendly atmosphere."
      9.3 "93% said it was a stylish hotel."
      7.8 "78% thought, the hotel was modern."
      9.2 "92% thought the hotel was luxurious."
      9.8 "98% enjoyed the lobby entrance."
    • 8.2 "Breakfast is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 7.5 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      7.7 "77% said rooms were clean."
      8.9 "89% appreciated the modern rooms."
      8.0 "80% liked the big bathroom."
    • 2.7 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 253 reviews
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.6 "Vibe was good."
      7.8 "78% thought, the hotel was modern."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 7.7 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 7.0 "Good location."
    • 6.9 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 2.7 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 142 reviews
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.7 "Vibe was good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 7.6 "High comfort."
      8.9 "89% said the beds were comfortable."
    • 2.6 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Comfortable beds"
    "Nice building"
    "Train station is close"
    data provided by TrustYou

    Recent reviews


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