Overview

Palazzo Caracciolo Napoli - MGallery by Sofitel

Via Carbonara 112, 80139 Naples, Campania, Italy
+39 081 016 0111

RM 466+

Overall guest ratings

8.5/10 Excellent
Based on 1,479 reviews

Review highlights

  • 8.7
  • 8.6
  • 8.6
  • 3.0

Good to know

  • Friendly atmosphere
  • Nice building
  • Wonderful sightseeing
  • Train station is close

Nearby

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    About

    The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.

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    accorhotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,479 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
      8.2 "82% thought, the hotel was modern."
      9.4 "94% said it was a stylish hotel."
      9.3 "93% thought the hotel was luxurious."
      7.0 "70% enjoyed the lobby entrance."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.2 "92% found the grounds to be nice."
      9.3 "93% thought the architecture was beautiful."
      8.9 "89% loved the terrace."
      7.0 "70% enjoyed the lobby entrance."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      7.8 "78% loved the sauna."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 1,079 reviews
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.2 "92% found the grounds to be nice."
      9.2 "92% thought the architecture was beautiful."
      9.2 "92% loved the terrace."
      7.4 "74% enjoyed the lobby entrance."
    • 8.5 "Breakfast is good."
    • 8.5 "Vibe was good."
      8.3 "83% enjoyed the friendly atmosphere."
      9.3 "93% said it was a stylish hotel."
      8.2 "82% thought, the hotel was modern."
      9.2 "92% thought the hotel was luxurious."
      7.4 "74% enjoyed the lobby entrance."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 7.6 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      7.1 "71% thought rooms were spacious."
      8.0 "80% said rooms were clean."
      7.8 "78% liked the big bathroom."
      9.6 "96% appreciated the modern rooms."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 251 reviews
    • 8.7 "Breakfast is good."
    • 8.4 "Vibe was good."
      8.2 "82% thought, the hotel was modern."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 7.1 "Good location."
    • 6.7 "Food is average."
    • 6.5 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
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    Overall rating

    8.3 Excellent
    Based on 147 reviews
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.8 "Breakfast is good."
    • 8.8 "Vibe was good."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.4 "Nice rooms."
      8.4 "84% said the beds were comfortable."
    • 2.6 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Nice building"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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