Overview

Baglioni Hotel Carlton

Via Senato, 5, 20121 Milan, Lombardy, Italy
+39 0277 3331

RM 1,113+

Overall guest ratings

8.8/10 Excellent
Based on 855 reviews

Review highlights

  • 9.2
  • 8.7
  • 5.3
  • 5.1

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    This family-friendly Milan hotel is located in the historical district, within a 15-minute walk of Galleria Tega, Teatro alla Scala, and Galleria Vittorio Emanuele II. Cathedral of Milan and Piazza del Duomo are also within 15 minutes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 855 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.0 "90% said the concierge service was amazing."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      5.9 "Only 59% thought the furniture was functional."
      5.4 "Only 54% thought the shower was ok."
    • 5.1 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 4.6 "Internet is poor."
    • 3.0 "Disappointing wellness & sports facilities."
    • 2.3 "Terrible value."
      3.3 "67% said the breakfast was too expensive."
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    Overall rating

    8.7 Excellent
    Based on 547 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.5 "Good amenities."
      7.2 "72% thought the building was wonderful."
      8.2 "82% thought the architecture was beautiful."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 6.2 "Vibe was decent."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
    • 4.1 "Internet is poor."
    • 2.4 "Terrible value."
      3.5 "65% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    Based on 188 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.5 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 5.0 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 2.3 "Terrible value."
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    Overall rating

    8.6 Excellent
    Based on 119 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
      9.2 "92% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 5.0 "Average comfort."
    • 4.9 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      4.8 "52% complained about the bathroom."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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