Overview

Holiday Inn Memphis-Downtown (Beale St.)

160 Union Avenue, Memphis, TN 38103, United States
+1 901 525 5491

RM 575+

Overall guest ratings

7.8/10 Good
Based on 1,130 reviews

Review highlights

  • 9.0
  • 8.3
  • 5.6
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    The Holiday Inn Downtown Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The FedEx Forum home of the NBA's Memphis Grizzlies and the University of Memphis Tigers Basketball, Mud Island, the Cook Convention Center, the Pyramid Orpheum Theater, Autozone Ball Park Home of the Memphis Redbirds, the Rock n Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops; adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access is available in all guest rooms and meeting space. Valet Parking Fee $24.00 per vehicle. Oversized vehicle parking is available off site large trucks trailers Bus Motor coach $30.00.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Room service
    • Bar/Lounge
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 1,130 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 8.3 "Pool is good."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.5 "Management was excellent, said 85%."
      10.0 "100% said the recreation staff was great."
      8.3 "83% were happy with the shuttle service."
    • 5.7 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.7 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.6 "74% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      4.6 "54% were disappointed with the minibar."
      0.9 "Air conditioning was criticized by 91%."
      4.1 "59% were unsatisfied with the kitchenette."
      1.9 "For 81%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
      3.8 "62% had problems with the shower."
      0.8 "92% found problems with the furniture."
    • 4.8 "Bar is not good."
      1.1 "Bar service was unacceptable, according to 89%."
    • 4.7 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.5 "95% criticized the small bathroom."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 768 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.9 "Value below average."
    • 4.8 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.5 "55% were disappointed with the minibar."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% said rooms were small."
      4.3 "57% were unsatisfied with the kitchenette."
      2.4 "76% said the bathroom was dirty."
      1.1 "Air conditioning was criticized by 89%."
      2.1 "For 79%, the rooms looked old."
      0.7 "93% criticized the small bathroom."
    • 4.8 "Bar is not good."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.0 "70% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      0.7 "93% criticized the small bathroom."
    • 4.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 293 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.8 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.6 "74% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      2.9 "71% complained about the bathroom."
    • 4.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
    • 3.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 22 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."

    Overall rating

    7.5 Good
    Based on 45 reviews
    • 8.8 "Location is great."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.4 "Average comfort."
    • 5.2 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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