Overview

Citiclub Hotel

113 Queen Street, Melbourne, VIC 3000, Australia
+61 396 021 800

RM 308+

Overall guest ratings

6.3/10 Good
Based on 751 reviews

Review highlights

  • 8.8
  • 8.6
  • 8.5
  • 4.5

Good to know

  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Citiclub Hotel puts you within a 10-minute walk of Bourke Street Mall and features a nightclub and a rooftop terrace. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer refrigerators, minibars, and room service.

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    Amenities

    • Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 751 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.1 "Great parking, according to 71%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Food is delicious."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 6.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      5.0 "50% said the view was so-so."
      6.0 "For only 60%, the tv was ok."
      6.7 "67% thought the bathroom was big enough."
    • 5.5 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.5 "75% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.4 "Vibe wasn't good."
      3.0 "Unfriendly atmosphere, according to 70%."
      4.0 "60% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 3.1 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
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    Overall rating

    5.9 OK
    Based on 405 reviews
    • 8.7 "Location is great."
    • 8.5 "Good value."
    • 8.4 "Great service."
    • 6.8 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.4 "Vibe wasn't good."
      3.0 "Unfriendly atmosphere, according to 70%."
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    Overall rating

    7.1 Good
    Based on 225 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 7.2 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 5.7 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.4 "76% thought it was too noisy."

    Overall rating

    6.9 Good
    Based on 120 reviews
    • 8.8 "Location is great."
    • 8.6 "Good value."
    • 8.5 "Great service."
    • 5.9 "Rooms are ok."
    • 5.8 "Breakfast is mediocre."
    • 3.2 "Horrible vibe."
    Good to know
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

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