Overview

Citiclub Hotel

113 Queen Street, Melbourne, VIC 3000, Australia
+61 396 021 800

RM 358+

Overall guest ratings

6.4/10 Good
Based on 708 reviews

Review highlights

  • 8.8
  • 8.5
  • 8.5
  • 4.5

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Citiclub Hotel puts you within a 10-minute walk of Bourke Street Mall and features a nightclub and a rooftop terrace. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer refrigerators, minibars, and room service.

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    Amenities

    • Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews of Citiclub Hotel

    Overall rating

    6.4 Good
    Based on 708 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      7.5 "Great parking, according to 75%."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 8.5 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.0 "Only 50% thought the shower was ok."
      6.4 "Cleanliness of the bathroom was average, said 64%."
      6.7 "67% thought the bathroom was big enough."
    • 4.5 "Internet is poor."
      3.8 "62% thought it was overpriced."
    • 4.3 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.3 "Vibe wasn't good."
      3.4 "Unfriendly atmosphere, according to 66%."
      2.4 "76% criticized the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    5.8 OK
    Based on 396 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.7 "Good value."
    • 8.6 "Location is great."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.2 "78% thought it was too noisy."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
      3.6 "Unfriendly atmosphere, according to 64%."
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    Overall rating

    7.1 Good
    Based on 212 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 5.6 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."

    Overall rating

    6.6 Good
    Based on 99 reviews
    • 8.8 "Location is great."
    • 8.8 "Good value."
    • 8.5 "Great service."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 3.4 "Vibe wasn't good."
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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