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Citiclub Hotel

113 Queen Street, Melbourne, VIC 3000, Australia
+61 396 021 800

RM 317+

Overall guest ratings

6.1/10 Good
Based on 1,090 reviews

Review highlights

  • 8.6
  • 8.2
  • 4.4
  • 4.2

Good to know

  • Clean rooms

Nearby

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    About

    A stay at Citiclub Hotel places you in the heart of Melbourne, walking distance from Melbourne's GPO and Block Arcade. This family-friendly hotel is within close proximity of Bourke Street Mall and Emporium Melbourne.

    Rooms

    Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and minibars. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreation amenities such as a nightclub or take in the view from a rooftop terrace. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a computer station, and complimentary newspapers in the lobby. Planning an event in Melbourne? This hotel has facilities measuring 5382 square feet (500 square meters), including a conference center. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 1,090 reviews
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.9 "89% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.6 "86% were happy with the room service."
    • 7.4 "Good cleanliness."
      7.4 "74% said rooms were clean."
      7.6 "76% thought it was clean."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      6.7 "67% thought the bathroom was big enough."
      6.7 "67% said the view was so-so."
    • 4.4 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."
      3.3 "67% found the grounds unpleasant."
    • 2.8 "Horrible vibe."
      2.6 "Unfriendly atmosphere, according to 74%."
      2.9 "71% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    Based on 577 reviews
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.5 "High value."
    • 7.2 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.3 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.2 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    • 2.8 "Horrible vibe."
      2.5 "Unfriendly atmosphere, according to 75%."
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    Overall rating

    6.9 Good
    Based on 316 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 5.0 "Rooms are ok."
    • 4.0 "Not very comfortable."
      2.5 "75% thought it was too noisy."
    • 2.9 "Horrible vibe."

    Overall rating

    6.6 Good
    Based on 196 reviews
    • 8.7 "Location is great."
    • 8.1 "Good value."
    • 7.8 "Good service."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 2.6 "Horrible vibe."
    View all review categories
    Good to know
    "Clean rooms"
    data provided by TrustYou

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