Overview

JW Marriott Hotel Medan
Top Romantic Hotel

Jalan Putri Hijau No. 10, Medan 20111, Indonesia
+62 614 553 333

RM 316+

Overall guest ratings

8.8/10 Excellent
Based on 1,846 reviews

Review highlights

  • 8.7
  • 8.4
  • 5.8
  • 5.8

Good to know

  • Comfortable beds
  • Clean rooms
  • Clean hotel facilities
  • Spacious rooms

Nearby

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    About

    Make yourself at home in Medan, Indonesia's first 5-star hotel. With a prime location in the Central Business District and a host of luxury amenities, the JW Marriott Hotel Medan provides a memorable setting for business and leisure travel. Relax and unwind in one of our spacious rooms and suites, and enjoy plush bedding, 24-hour room service, modern technology and terrific views of the Medan skyline. Start your morning with a workout in our fitness centre, or a swim in our outdoor infinity pool. Savor fresh cuisine and delicious drinks at our on-site restaurants, or order 24-hour room service to your hotel accommodation. And be sure to stop by our luxury spa for a day of pampering. We're proud to offer the largest pillarless ballroom in Medan, as well as several more intimate venues for your next meeting or social event. While you're here, enjoy exploring local attractions such as Kesawan Square and Merdeka Walk. Your 5-star escape awaits you here in Indonesia at the JW Marriott Hotel Medan!

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,846 reviews
    • 8.7 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      7.7 "77% thought it was pleasantly quiet."
      9.2 "92% liked the big bathroom."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "Hotel security was great, thought 84%."
      9.0 "90% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
    • 8.3 "Location is great."
      8.0 "City centre within easy reach, said 80%."
    • 8.1 "Breakfast is good."
    • 7.8 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      7.9 "79% said rooms were clean."
      7.7 "77% said the beds were comfortable."
      10.0 "100% thought the view was good."
      9.2 "92% liked the big bathroom."
    • 5.8 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.8 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
      5.2 "52% thought it was adequately priced."
    • 4.6 "Pool is below average."
      1.5 "Dirty pool, said 85%."
    • 2.5 "Bar is disappointing."
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    Overall rating

    8.7 Excellent
    Based on 756 reviews
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.5 "Hotel security was great, thought 85%."
    • 8.1 "Location is great."
    • 8.0 "Breakfast is good."
    • 7.6 "Nice rooms."
      9.9 "99% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      7.5 "75% said the beds were comfortable."
      10.0 "100% thought the view was good."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
      5.2 "52% thought it was adequately priced."
    • 5.1 "Average value."
      5.2 "52% thought it was adequately priced."
    • 4.5 "Pool is below average."
    • 2.3 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    Based on 609 reviews
    • 8.8 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    • 8.4 "Breakfast is good."
    • 8.3 "Location is great."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.9 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      7.7 "77% said the beds were comfortable."
      10.0 "100% thought the view was good."
    • 6.0 "Average value."
    • 4.1 "Pool is below average."
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    Overall rating

    8.7 Excellent
    Based on 203 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.1 "Breakfast is good."
    • 7.9 "Nice rooms."
      8.2 "82% said rooms were clean."
    • 7.9 "Good cleanliness."
      8.2 "82% said rooms were clean."
    • 6.2 "Average value."

    Overall rating

    8.8 Excellent
    Based on 276 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      8.1 "81% said the beds were comfortable."
      10.0 "100% thought the view was good."
      9.6 "96% thought rooms were spacious."
      8.0 "80% said rooms were clean."
    • 7.9 "Good location."
    • 7.9 "Good breakfast."
    • 5.8 "Average value."
    • 5.7 "Internet is average."
    • 4.9 "Pool is below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Clean hotel facilities"
    "Spacious rooms"
    data provided by TrustYou

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