Overview

Hermes Palace Hotel Medan - Managed by Bencoolen

Jl.Pemuda No.22, Medan 20151, Indonesia
+62 614 515 777

RM 178+

Overall guest ratings

7.3/10 Good
Based on 235 reviews

Review highlights

  • 9.1
  • 8.6
  • 7.4
  • 5.7

Good to know

  • Friendly service

Nearby

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    About

    Hermes Palace Hotel Medan - Managed by Bencoolen offers an airport shuttle (available on request). Guests can visit the fitness center for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 235 reviews
    • 9.1 "Food is to die for."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 6.0 "Internet is average."
    • 5.7 "Service is ok."
    • 3.8 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
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    Overall rating

    6.5 Good
    Based on 91 reviews
    • 9.1 "Excellent value."
    • 8.8 "Location is great."
    • 7.7 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 5.9 "Service is ok."

    Overall rating

    6.5 Good
    Based on 11 reviews
    • 6.2 "Rooms are ok."

    Overall rating

    6.4 Good
    Based on 96 reviews
    • 9.0 "Food is to die for."
    • 8.4 "Location is great."
    • 7.4 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.9 "Service is ok."
    • 4.9 "Vibe wasn't good."
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    Overall rating

    6.8 Good
    Based on 35 reviews
    • 8.4 "Location is great."
    • 6.1 "Rooms are ok."
    • 5.9 "Service is ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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