Overview

Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

RM 244+

Overall guest ratings

6.3/10 Good
Based on 843 reviews

Review highlights

  • 9.0
  • 8.4
  • 3.8
  • 3.3

Nearby

    show all

    About

    Located in 7th Arrondissement, this hotel is within a 15-minute walk of University of Lyon II and Textile Museum. Bellecour Square and St. Jean Cathedral are also within 1 mi (2 km).

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 843 reviews
    • 9.0 "Excellent breakfast."
    • 8.4 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 7.7 "Good location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 3.8 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      4.7 "53% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
    • 3.3 "Not very clean."
      2.8 "72% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      4.7 "53% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "For 92%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.7 "83% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.0 "80% complained about the elevator."
    • 1.2 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.0 OK
    Based on 337 reviews
    • 8.7 "Breakfast is good."
    • 7.5 "Good location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 3.1 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 2.4 "Awful rooms."
      2.6 "74% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.6 "74% said rooms were dirty."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "For 92%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      1.7 "83% had problems with the shower."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 1.2 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.7 Good
    Based on 160 reviews
    • 9.1 "Excellent breakfast."
    • 7.6 "Good location."
    • 6.0 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 3.8 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
    • 3.6 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 3.4 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      4.8 "52% said rooms were small."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.7 OK
    Based on 92 reviews
    • 8.9 "Breakfast is good."
    • 7.3 "Good location."
    • 6.6 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 3.7 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.7 "Awful rooms."
      2.8 "72% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.8 "92% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
    • 1.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.1 Good
    Based on 252 reviews
    • 8.9 "Breakfast is good."
    • 8.0 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.2 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      4.9 "51% said rooms were small."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 3.0 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      3.1 "69% said rooms were dirty."
      0.9 "91% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      4.9 "51% said rooms were small."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    More

    Photos
    Map

    Map