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The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

RM 481+

Overall guest ratings

8.1/10 Excellent
Based on 1,173 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 5.3

Good to know

  • Comfortable beds
  • Good kitchenette
  • Very quiet
  • Friendly service

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Diana Memorial Playground and Kensington Gardens. Royal Albert Hall and Kensington Palace are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,173 reviews
    • 9.5 "Terrific location."
      9.0 "Near to public transport, according to 90%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% were happy with the room service."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "For 59%, maintenance was acceptable."
      5.2 "Only 52% thought the furniture was functional."
      5.4 "For only 54%, the tv was ok."
      6.7 "Only 67% thought the shower was ok."
    • 5.3 "Food is average."
    • 5.3 "Internet is average."
    • 4.5 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    Based on 480 reviews
    • 9.3 "Terrific location."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.0 "Average comfort."
    • 6.0 "Rooms are ok."
      6.0 "For 60%, maintenance was acceptable."
      5.7 "For only 57%, the tv was ok."
    • 5.4 "Internet is average."
    • 5.0 "Food is average."
    • 4.0 "Breakfast is below average."
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    Overall rating

    8.1 Excellent
    Based on 539 reviews
    • 9.5 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.2 "High comfort."
      7.2 "72% said the beds were comfortable."
      9.0 "90% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.3 "Internet is average."
    • 5.2 "Breakfast is mediocre."
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    Overall rating

    7.6 Good
    Based on 11 reviews
    • 6.5 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 140 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "For 64%, maintenance was acceptable."
    • 3.9 "Breakfast is below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Good kitchenette"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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