Overview

The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

RM 513+

Overall guest ratings

8.1/10 Excellent
Based on 1,114 reviews

Review highlights

  • 9.4
  • 9.1
  • 7.2
  • 5.0

Good to know

  • Comfortable beds
  • Good kitchenette
  • Very quiet
  • Friendly service

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Diana Memorial Playground and Kensington Gardens. Royal Albert Hall and Kensington Palace are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews of The Cleveland

    Overall rating

    8.1 Excellent
    Based on 1,114 reviews
    • 9.4 "Terrific location."
      9.2 "Near to public transport, according to 92%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.2 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
    • 7.0 "Nice rooms."
      6.2 "Only 62% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      5.4 "For 54%, maintenance was acceptable."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      6.4 "64% thought the minibar was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
    • 5.0 "Internet is average."
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    Overall rating

    8.0 Good
    Based on 401 reviews
    • 9.5 "Terrific location."
      9.2 "Near to public transport, according to 92%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.9 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      5.7 "For 57%, maintenance was acceptable."
    • 6.5 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Internet is average."

    Overall rating

    8.2 Excellent
    Based on 534 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 9.3 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      8.5 "85% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "High comfort."
      7.4 "74% said the beds were comfortable."
      8.9 "89% thought it was pleasantly quiet."
    • 6.8 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 178 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.6 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.2 "82% thought it was pleasantly quiet."
    • 7.3 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      8.3 "83% found the kitchenette to be good."
    • 6.9 "Average value."
    • 5.0 "Internet is average."
    • 4.6 "Breakfast is below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Good kitchenette"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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