Overview

Surtees Hotel

94 Warwick Way, London, United Kingdom
+44 207 834 7163

RM 333+

Overall guest ratings

7.0/10 Good
Based on 867 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 3.1

Good to know

  • Friendly service

Nearby

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    About

    At Surtees Hotel London Ltd; you'll be within a 10-minute drive of Buckingham Palace and Harrods. Free perks include WiFi and continental breakfast daily between 8:00 AM and 9:00 AM. Also, Big Ben and Royal Albert Hall are within a short drive.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Concierge service
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 867 reviews
    • 9.5 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.7 "Management was excellent, said 87%."
    • 8.8 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.8 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 3.1 "Awful rooms."
      2.4 "76% complained about the bathroom."
      0.5 "95% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      2.0 "80% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      2.1 "79% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
    • 2.5 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."

    Overall rating

    6.9 Good
    Based on 329 reviews
    • 9.6 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 8.6 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
    • 6.0 "Breakfast is mediocre."
    • 3.1 "Awful rooms."
      2.3 "77% complained about the bathroom."
      0.6 "94% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.0 "70% had problems with the shower."
    • 2.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."

    Overall rating

    6.9 Good
    Based on 494 reviews
    • 9.5 "Terrific location."
      9.5 "95% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.0 "Management was excellent, said 90%."
    • 8.8 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 5.8 "Breakfast is mediocre."
    • 2.5 "Awful rooms."
      0.4 "96% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      2.1 "79% found problems with the furniture."
      2.6 "74% had problems with the shower."
    • 2.3 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.3 "97% criticized the small bathroom."
      4.0 "60% didn't like the uncomfortable beds."

    Overall rating

    7.3 Good
    Based on 43 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.4 "96% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 2.8 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.3 "97% criticized the small bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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