Overview

Rafayel Hotel And Spa

34 Lombard Road, London, SW11 3RF, United Kingdom
+44 207 801 3600

RM 605+

Overall guest ratings

7.9/10 Good
Based on 1,500 reviews

Review highlights

  • 7.6
  • 7.3
  • 5.8
  • 5.3

Good to know

  • Friendly service
  • Great view
  • Spacious rooms

Nearby

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    About

    One of the world's first environmentally-conscious luxury hotels, Rafayel on the Left Bank is set to prove that hotels can embrace cutting-edge green technologies and minimize their environmental impact without compromising on 5-star luxury, quality or comfort. Incorporating the latest technological advances in LED lighting, air conditioning, VDA efficiencies and rainwater harvesting will enable the hotel to reduce the 70kg carbon footprint of the average London hotel guest by an astounding 20%.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Indoor pool
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,500 reviews
    • 7.6 "High comfort."
      9.1 "91% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.3 "High value."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
    • 7.2 "Good location."
      7.2 "Great parking, according to 72%."
      8.3 "83% thought it was easy to get to the train station."
    • 6.3 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      5.7 "Only 57% thought the shower was ok."
    • 5.8 "Pool is mediocre."
    • 5.3 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 4.6 "Breakfast is below average."
    • 4.3 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 2.2 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,110 reviews
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
    • 7.4 "Good location."
      7.2 "Great parking, according to 72%."
      7.1 "Easily accessible by car, said 71%."
    • 6.7 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 6.2 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      5.9 "Only 59% thought the shower was ok."
    • 5.7 "Pool is mediocre."
    • 5.2 "Sufficient wellness & sports facilities."
    • 4.5 "Breakfast is below average."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 1.9 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    Based on 45 reviews
    • 7.5 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.3 "Good location."
    • 6.5 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.0 "Average cleanliness."

    Overall rating

    8.2 Excellent
    Based on 60 reviews
    • 7.8 "High comfort."
    • 7.6 "High value."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 6.6 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 4.3 "Not very clean."
      3.7 "63% said rooms were dirty."

    Overall rating

    8.0 Good
    Based on 285 reviews
    • 7.7 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
    • 7.1 "Good location."
    • 6.4 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      6.3 "Only 63% thought the shower was ok."
    • 4.6 "Breakfast is below average."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 3.6 "Not very clean."
      3.1 "69% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Great view"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

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    thames
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    victoria
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    like to hike
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    location was so far
    light in the mirror
    smelly carpet
    extremely friendly and helpful
    transfer service
    loved the rain shower
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