Overview

Rafayel Hotel And Spa

34 Lombard Road, London, SW11 3RF, United Kingdom
+44 207 801 3600

RM 552+

Overall guest ratings

7.9/10 Good
Based on 1,559 reviews

Review highlights

  • 7.6
  • 7.2
  • 5.6
  • 4.8

Good to know

  • Great view
  • Spacious rooms
  • Good shuttle service

Nearby

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    About

    One of the world's first environmentally-conscious luxury hotels, Rafayel on the Left Bank is set to prove that hotels can embrace cutting-edge green technologies and minimize their environmental impact without compromising on 5-star luxury, quality or comfort. Incorporating the latest technological advances in LED lighting, air conditioning, VDA efficiencies and rainwater harvesting will enable the hotel to reduce the 70kg carbon footprint of the average London hotel guest by an astounding 20%.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Indoor pool
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,559 reviews
    • 7.6 "High comfort."
      9.0 "90% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.2 "Good location."
    • 7.1 "Good service."
      7.4 "74% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      7.5 "Lovely bar service, according to 75%."
    • 6.9 "Average value."
    • 6.7 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      5.7 "57% thought the minibar was ok."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 4.6 "Wellness & sports facilities were not very nice."
      1.7 "83% were unhappy with the sauna."
    • 4.1 "Pool is below average."
    • 3.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,216 reviews
    • 7.6 "High comfort."
      8.7 "87% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.4 "Good location."
    • 7.1 "Good service."
      7.5 "75% found the staff to be very friendly."
      9.1 "91% were happy with the shuttle service."
      7.4 "Lovely bar service, according to 74%."
    • 6.4 "Average value."
    • 6.3 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
      5.3 "53% thought the minibar was ok."
    • 5.6 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.4 "Wellness & sports facilities were not very nice."
    • 4.2 "Pool is below average."
    • 3.2 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 46 reviews
    • 7.5 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 7.2 "Good location."
    • 6.8 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.8 "For only 68%, the bathroom was ok."
    • 5.5 "Average cleanliness."

    Overall rating

    8.1 Excellent
    Based on 46 reviews
    • 7.8 "High comfort."
    • 7.4 "High value."
    • 7.1 "Nice rooms."
    • 7.1 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."

    Overall rating

    7.9 Good
    Based on 249 reviews
    • 7.6 "High value."
    • 7.6 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 7.4 "Good location."
      7.2 "Easily accessible by car, said 72%."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
    • 7.0 "Nice rooms."
      6.9 "For only 69%, the bathroom was ok."
      6.9 "Only 69% thought the shower was ok."
    • 5.2 "Breakfast is mediocre."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Spacious rooms"
    "Good shuttle service"
    data provided by TrustYou

    Recent reviews

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