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Nayland Hotel

132-134 Sussex Gardens, London, W2 1UB, United Kingdom
+44 207 723 4615

RM 219+

Overall guest ratings

6.9/10 Good
Based on 1,624 reviews

Review highlights

  • 9.4
  • 7.8
  • 3.2
  • 3.1

Nearby

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    About

    With a stay at Nayland Hotel in London (London City Centre), you'll be convenient to Marble Arch and Selfridges. This guesthouse is close to Royal Albert Hall and Harrods.

    Rooms

    Make yourself at home in one of the 40 guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    Based on 191 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "76% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "Housekeeping was great, according to 80%."
    • 6.4 "Average amenities."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
    • 3.1 "Awful rooms."
      0.9 "91% said rooms were small."
      2.3 "77% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      2.0 "For 80%, the rooms looked old."
      0.0 "100% had problems with the shower."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.9 "Awful breakfast."
    • 2.4 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    6.3 Good
    Based on 118 reviews
    • 9.3 "Terrific location."
    • 7.9 "Good service."
    • 3.4 "Breakfast is below average."
    • 2.9 "Awful rooms."
      0.8 "92% said rooms were small."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."

    Overall rating

    6.0 OK
    Based on 72 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "High value."
    • 3.4 "Rooms are not good."
    • 2.4 "Quite uncomfortable."
    data provided by TrustYou

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