Overview

Best Western Palm Hotel

64-76 Hendon Way, London, NW2 2NL, United Kingdom
+44 208 455 5220

RM 344+

Overall guest ratings

7.8/10 Good
Based on 2,415 reviews

Review highlights

  • 8.9
  • 7.9
  • 7.1
  • 6.1

Good to know

  • Close to public transport
  • Friendly service

Nearby

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    About

    The Best Western Palm Hotel in London offers capital convenience for business and leisure guests alike. Situated on the A41, just minutes from the North Circular and M1, you'll also be moments away from The Golders Green tube station for quick trips to see the many famous tourist attractions like Buckingham Palace and The London Eye. Or if you prefer, Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground. We're also just a half hour from Kings Cross/St Pancras station, so you can see the sights of the southeast too. The hotel has stacks of style having recently been renovated, and you can take your pick from 101 modern and spacious guest bedrooms, all elegantly decorated in natural colors with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed Internet access, and wall mounted Freeview LCD TV. Our two large function suites and restaurant (available Monday - Thursday) are wonderful too! Enjoy your stay. Complimentary onsite parking (35 spaces) available on a fist come first served basis. Nearest local residential area parking restrictions, Monday to Sunday 1pm until 8pm, charges apply.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Concierge service
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,415 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      7.8 "78% were happy with the room service."
      7.5 "Management was excellent, said 75%."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.1 "Good location."
      8.4 "Near to public transport, according to 84%."
      9.9 "99% thought parking was inexpensive."
      7.5 "75% thought it was easy to get to the train station."
    • 6.7 "Internet is average."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.8 "Only 68% said rooms were big enough."
      6.0 "Only 60% thought the shower was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."

    Overall rating

    7.7 Good
    Based on 1,400 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.8 "78% were happy with the room service."
      7.4 "Housekeeping was great, according to 74%."
    • 7.6 "High value."
    • 7.0 "Good location."
      8.3 "Near to public transport, according to 83%."
      9.8 "98% thought parking was inexpensive."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.5 "Only 65% said rooms were big enough."
      6.3 "Only 63% thought the shower was ok."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.5 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
      4.9 "51% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 700 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.9 "Good cleanliness."
      8.1 "81% said rooms were clean."
      7.0 "70% thought it was clean."
    • 7.6 "High value."
    • 6.9 "Location is acceptable."
      6.6 "Parking was ok, according to 66%."
      6.8 "Reasonably accessible by car, said 68%."
    • 6.4 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.4 "For only 54%, the bathroom was ok."
      6.7 "Only 67% said rooms were big enough."
      5.8 "Only 58% thought the shower was ok."
    • 5.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      6.7 "Only 67% said rooms were big enough."
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    Overall rating

    7.7 Good
    Based on 313 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.8 "High value."
    • 6.9 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
    • 6.5 "Location is acceptable."
      6.7 "Parking was ok, according to 67%."
      5.8 "Reasonably accessible by car, said 58%."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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