Overview

Berjaya Eden Park London Hotel

35-39 Inverness Terrace, London, W2 3JS, United Kingdom
+44 207 221 2220

RM 309+

Overall guest ratings

6.7/10 Good
Based on 3,494 reviews

Review highlights

  • 9.7
  • 8.4
  • 5.0
  • 3.6

Nearby

    show all

    About

    This stately Victorian hotel features free WiFi throughout, as well as dry cleaning and laundry services. A continental breakfast is available (surcharge).

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 3,494 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      8.8 "Easily accessible by car, said 88%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      7.0 "70% said the booking process went smoothly."
      7.5 "75% found the restaurant service to be one of the best."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
    • 3.1 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.1 "89% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
      1.3 "87% had problems with the shower."
      1.9 "81% found problems with the furniture."
      3.4 "66% said the bathroom was dirty."
      4.1 "Air conditioning was criticized by 59%."
      3.1 "69% thought the tv was sub-standard."
      4.2 "58% were unhappy with the view."
      3.6 "64% were disappointed with the minibar."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.7 Good
    Based on 1,467 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.5 "95% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      8.9 "Easily accessible by car, said 89%."
    • 8.4 "Great service."
      7.8 "78% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 6.5 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
    • 3.4 "Not very comfortable."
      1.2 "88% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.5 "55% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 3.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.2 "88% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      1.5 "85% had problems with the shower."
      1.7 "83% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      4.2 "Air conditioning was criticized by 58%."
      2.9 "71% thought the tv was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.7 Good
    Based on 768 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.4 "Tasty food."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
    • 3.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      1.1 "89% said rooms were small."
      4.9 "51% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      0.5 "95% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      4.2 "Air conditioning was criticized by 58%."
      2.8 "72% said the bathroom was dirty."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    5.6 OK
    Based on 139 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.3 "High value."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 2.5 "Awful rooms."
      1.0 "90% said rooms were small."
      1.6 "84% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.4 "96% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    Based on 1,118 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      3.4 "66% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
    • 2.7 "Awful rooms."
      1.0 "90% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      1.2 "88% had problems with the shower."
      1.6 "84% found problems with the furniture."
      4.4 "Air conditioning was criticized by 56%."
      2.9 "71% thought the tv was sub-standard."
      3.4 "66% said the bathroom was dirty."
      4.0 "60% were disappointed with the minibar."
    • 2.4 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      4.1 "59% thought it was too noisy."
      4.4 "Air conditioning was criticized by 56%."
    • 2.1 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    nice plant
    personnel courteous
    room was tiny
    small shops
    tiny bed
    class holiday
    noise and the fan
    good location
    close to tube
    basement room
    paint is dirty
    bath plug
    tube station
    dirty bathroom small
    More
    More

    Photos
    Map

    Map

    Close