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Staff friendly and helpful. Room clean, well located. Room walls very thin, can hear people showering next door. Room very sparse and poorly fitted out. Need to pay deposit for a remote. Windows don't shut properly. Some kind of emergency light on all night in room. One tiny lift with no light in it. Building work going on during the day. No wifi available in room - though advertised.
proximity to city center a bit noisy Saturday night
Nice clean room only is problem Freeze room at bedroom , cant sleep but only one pillow or no extra blanket is really shames
Cleanliness, beautiful en-suite bathroom, free luggage room, friendly staff, city centre location Very poor breakfast, room not very cosy, no WiFi although advertised
The Hatters has quite a lot of rooms where you can spend your evening, play pool billiard or Wii and meet other guests. The room was a bit spartan. There was only a small camping table, but no chairs and no table lamps.
The games room give you something different from other accommodation The heating seemed to be on constantly which meant it was very hard to get a good nights sleep
Nothing I didn't like the idea of being in a room with strangers it's not safe at all. as a matter of fact I did spend a night there. I'm just wondering if I can get a refund
The location and the friendlyness of staff! The rooms were a little too hot for me! However I would rather it too hot than too cold! It was freezing outside!
It was a fair value of money.Bath room was clean and television working. Smell of paint+dust near windows.
Confortable beds. My booking had not been entered into the system but the staff were very helpful in correcting this.
Very good value for money and very easy to get to as it is central and close to the railway station. I had booked a twin room for myself so when I got to the room one bed was made (though without pillows) while the other had not been made and had obviously been slept in. It did have pillows which I had to use. Maybe if the idea is to only make one bed if it is one person at least remove the used linen from the other bed. Also there was a towel on the floor of the bathroom and the bin in the room was full.
The location and value for money A bit noisy in the corridor outside the room
Hotel room was basic but clean and comfortable. Double bed was comfortable and en suite had a decent sized shower. Good sized flat screen TV and in room safe. Location was perfect. Only about 10 mins walk from Lime St station and sited in the student area of the city. Very good cheap pub next door.
Loose fittings . No soap.
The members of staff at reception were helfull as I needed directions to the nearest car park they were very helpful. The hotel was looking grotty compared to last year it looked warn n needed a paint at least
The surprising quality considering the price was so low Some minor issues with room
It was a bit noisy at night, but the staff were friendly, helpful, and the place was very clean.
Clean, private, anonymous, comfortable A bit noisy!
Good value for money, clean room, very convenient and ideal location.
Vey handy to city and train/bus depots easy to get to. None
Very clean, nice badroom, towels For storing our small suitcase for one hour (we had a bus in one our after we checked out) the hotel charges 1£
Excellent location close to everything, comfortable room and very clean and nice bathroom. The staff was helpful, internet cafe next to reception. We liked the small room in the basement with no windows very much - very original. We prefer small and cosy rooms. There was a tamed noise coming from the upstairs disco, started after 10.00pm on Friday & finished after 3.00 am on Saturday - was bearable. No breakfast. Had to pay for left luggage. No air-conditioning, no fresh air.
- No windows in the room - no mobile network
We all felt very welcome when arrived
basic,clean and good location corridore carpets needed hovering,they wouldve been better wooden like the bedrooms
Staffs there are very helpful,kindness. Room is too small. Toilet is too small.
Cheap To many people
good location you got what you paid for so no complaints
The location was excellent a 5 minute walk into town or £3 in a taxi
Staff were helpful. Cheap(ish) and cheerful. Towels not provided and I was charged extra for one. TV did not work.
We could not check in - no one was there! The pub on the corner couldn't help. We were left in the lurch and had to scramble to find alternate accommodation. It caused significant difficulty in the pouring rain. We are not happy about this and I expect my money to be returned. We ended up spending £120. to rectify the situation. Guy.
They never even turned up to let us into our room Avoid complete scam , paid in advance and they never even turned up to let us into the room. Called coubtless times but no answer or tbey turned there phone off. Avoid at all costs, thankfully booked through 3rd party so was issued a refund but trying to find accomadation on a game night in liverpool = nightmare