Overview

Hotel Metropole

Rossio 30, 1100-200 Lisbon, Lisboa, Portugal
+351 213 219 030

RM 463+

Overall guest ratings

7.3/10 Good
Based on 848 reviews

Review highlights

  • 9.7
  • 9.1
  • 4.3
  • 3.5

Nearby

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    About

    Located 4.7 mi (7.6 km) from the airport, Hotel Metropole offers a great location, putting you within just a 10-minute walk of Rossio Square and Santa Justa Elevator. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing, and free perks include buffet breakfast. Other highlights include a bar/lounge, and rooms offer minibars and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 848 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.1 "Good breakfast."
    • 5.2 "Average value."
    • 4.3 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      3.0 "70% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      3.2 "68% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% thought the tv was sub-standard."
      2.5 "75% said the bathroom was dirty."
      3.9 "Air conditioning was criticized by 61%."
      3.1 "69% had problems with the shower."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 585 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 4.6 "Value below average."
    • 3.8 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      0.9 "91% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.7 "73% thought the tv was sub-standard."
      2.6 "74% said the bathroom was dirty."
      3.5 "Air conditioning was criticized by 65%."
      3.0 "70% had problems with the shower."
    • 3.0 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      2.6 "74% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.3 Good
    Based on 203 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 4.1 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      3.1 "69% complained about the bathroom."
      1.0 "90% found problems with the furniture."
      3.3 "67% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
    • 3.3 "Not very clean."
      3.0 "70% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 59 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 5.6 "Average comfort."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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