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|"Large spaciest room and clean bathroom."||(in 81 reviews)|
|"Nice room and great breakfast!"||(in 70 reviews)|
|"The location is perfect"||(in 52 reviews)|
|"The hotel was very dirty."||(in 5 reviews)|
|"The room smelled like mold."||(in 44 reviews)|
|"Nite desk clerk unfriendly and rude."||(in 4 reviews)|
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Would Stay Again
Updated, clean, convenient, nice staff, better than usual complimentary breakfast, safe clean area, security measures are tight. Overall I got much more than I expected.
The receptionist was smoking hot and very nice to my daughter the hotel allowed my family to sit in the lobby until I was able to return in the afternoon from work.
The ac filter was so dirty the room stayed warm. I washed it out to try to cool the room. The pool lift chair did not work and no back up generator for when they lost power. tge hotel in under renovations at this time
Staff was very friendly!
Should have been told at booking that they were remodeling
Get another hotel
I didnt like anything.
I stayed in the executive suite..Construction was going on in some of the other rooms. When I entered the room, there were cob webs in the window, dead bugs throughout the room. In the fridge there were several boxes of frozen lunches that looked like they had been in there for years. The boxes were suppose to be red but were now pink. The bathroom light flickers for 4-5 times before it came on. The air only cools the room and not the sitting area.
Looks good on outside, no so good on inside.
Staff was as helpful as they could be based on the buildings poor condition. Good location, easy to get to and close to lake and park.
I had booked a room with two queens. They gave us a room with one king and sleeper sofa. The sofa had an odor that was enough to make you sick. Clerk gave us another room that someone else was in. Third room was bigger than first but still only had on king bed and sofa sleeper. At least it didn’t have a bad odor, but it didn’t have any sheets. Called down to get them but the only staff person was checking in people and no one could bring it up so again had to go down the very slow elevator to get it. Staff was very sorry for issues and stated the hotel had been sold and was going to be remodeled and would be better the next time we stayed. Told him there wasn’t going to be a next time. Breakfast was good except for the sponge eggs. They looked like a yellow sponge. You know what they say, if it looks like a sponge, tastes like a sponge, and is full of water like a sponge then it’s a sponge. I think they could have used them to clean the metal in the elevator with and it would look good as new. Just some advice to new owners.
Get more for your money at the Quality Suites Downtown Convention Center in Lakes Charles, LA near Lake Charles Civic Center. We are located near Prien Lake Mall, Sam Houston Jones State Park, and Ryan Street Downtown. Get more value with amenities like free WiFi, free breakfast, an exercise room, a business center with access to a computer with Internet and copy and fax services, banquet rooms, and more. Rooms include flat-screen TVs, irons, ironing boards, and hair dryers. Earn rewards with every stay with our Choice Privileges Rewards program.
based on 692 reviews
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Most popular landmarks
- Muller's Department Store 0.5 km
- Lake Charles Civic Center 0.6 km
- Children's Museum Lake Charles 0.6 km
- Lake Charles Amtrak Station 0.7 km
- Cathedral of the Immaculate Conception 0.8 km
- Lake Charles Convention and Visitors Bureau 0.9 km