Overview

Hotel Serena Dream

Finlandia 881, La Serena, Chile
+56 5142 0500

RM 352+

Overall guest ratings

8.3/10 Excellent
Based on 276 reviews

Review highlights

  • 9.1
  • 8.6
  • 6.6
  • 4.9

Good to know

  • Beach nearby
  • Very quiet
  • Friendly service
  • Good management

Nearby

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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 276 reviews
    • 9.1 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
    • 8.6 "Pool is good."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      7.9 "Housekeeping was great, according to 79%."
      10.0 "100% thought the service was very professional."
    • 8.5 "Good value."
    • 8.1 "Location is great."
      8.0 "80% appreciated the closeness to the beach."
    • 6.6 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 4.9 "Rooms are not good."
      0.6 "94% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
    • 4.3 "Breakfast is below average."
    • 3.6 "Disappointing food."
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    Overall rating

    7.8 Good
    Based on 82 reviews
    • 9.3 "Excellent amenities."
    • 8.5 "Pool is good."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.0 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.8 "Only 58% said rooms were big enough."
    • 4.5 "Breakfast is below average."
    • 4.4 "Rooms are not good."
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    Overall rating

    8.5 Excellent
    Based on 184 reviews
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 8.7 "Pool is good."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 8.5 "Location is great."
      8.0 "80% appreciated the closeness to the beach."
    • 7.6 "Good cleanliness."
    • 7.0 "High comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 3.8 "Breakfast is below average."
    • 3.1 "Food is inedible."
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    Overall rating

    7.9 Good
    Based on 8 reviews
    • 8.3 "Great service."
    • 7.8 "Good location."
    Good to know
    "Beach nearby"
    "Very quiet"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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