Overview

Riverside Hotel Kumamoto

4-12 Koyaima Machi, Kumamoto 860-0012, Japan
+81 963 553 110

RM 195+

Overall guest ratings

6.6/10 Good
Based on 431 reviews

Review highlights

  • 9.6
  • 8.4
  • 4.4
  • 3.7

Good to know

  • Near city centre

Nearby

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    About

    Riverside Hotel Kumamoto is a great choice for a stay in Hanabatacho. For a bite to eat, guests can check out Grand Cafe, which serves breakfast. All rooms offer LCD TVs, refrigerators, and slippers.

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    Amenities

    • Free Wi-Fi
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 431 reviews
    • 9.6 "Excellent breakfast."
    • 8.4 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to sightseeing."
      7.0 "70% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 4.4 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
    • 3.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      2.7 "73% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      4.1 "59% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
      3.6 "64% had problems with the shower."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.0 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.0 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    6.7 Good
    Based on 103 reviews
    • 8.4 "Location is great."
    • 8.0 "Great service."
    • 7.5 "High value."
    • 4.4 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 3.7 "Rooms are not good."
      1.3 "87% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      4.9 "51% said rooms were small."
      0.0 "100% said the bathroom was dirty."
    • 1.7 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    6.6 Good
    Based on 17 reviews
    • 8.0 "Great service."
    • 7.9 "Good location."
    • 7.7 "High value."
    • 3.4 "Rooms are not good."

    Overall rating

    6.2 Good
    Based on 202 reviews
    • 9.6 "Excellent breakfast."
    • 8.7 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 7.7 "Good service."
    • 4.7 "Not very comfortable."
    • 4.0 "Rooms are not good."
      2.5 "75% complained about the bathroom."
    • 2.3 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 0.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 107 reviews
    • 9.7 "Excellent breakfast."
    • 8.3 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 4.7 "Not very comfortable."
    • 3.7 "Rooms are not good."
      1.8 "82% said rooms were dirty."
    • 2.2 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    • 1.9 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 0.6 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Good to know
    "Near city centre"
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