Overview

The Palms Hotel

820 White Street, Key West, FL 33040, United States
+1 305 294 3146

RM 952+

Overall guest ratings

7.7/10 Good
Based on 1,654 reviews

Review highlights

  • 9.4
  • 8.5
  • 5.6
  • 4.2

Good to know

  • Clean rooms

Nearby

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    About

    Just 3.1 mi (5 km) from the airport, The Palms Hotel puts you within a 10-minute drive of Ernest Hemingway Home and Museum and Audubon House and Tropical Gardens. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Rooms at this Victorian guest house offer flat-screen TVs and free WiFi.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Bicycle hire
    • Outdoor pool
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,654 reviews
    • 9.4 "Excellent pool."
      9.2 "Clean pool, said 92%."
    • 8.5 "Great service."
      7.9 "Housekeeping was great, according to 79%."
      8.2 "82% found the restaurant service to be one of the best."
    • 7.3 "Good location."
      9.7 "97% thought parking was inexpensive."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "70% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
    • 7.1 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.0 "Average value."
    • 5.6 "Beach is so-so."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      0.2 "98% criticized the small bathroom."
      0.7 "93% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
      4.0 "60% were disappointed with the minibar."
      0.4 "For 96%, the rooms looked old."
      3.2 "68% said the bathroom was dirty."
    • 3.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    7.6 Good
    Based on 1,075 reviews
    • 9.1 "Excellent pool."
      8.9 "Clean pool, said 89%."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "Housekeeping was great, according to 83%."
    • 7.1 "Good location."
      9.8 "98% thought parking was inexpensive."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 4.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.1 "79% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      0.7 "93% had problems with the shower."
      4.1 "59% were disappointed with the minibar."
      1.4 "86% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      3.2 "68% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 496 reviews
    • 9.3 "Excellent pool."
    • 8.8 "Great service."
    • 7.4 "Good location."
      9.8 "98% thought parking was inexpensive."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 3.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      0.2 "98% criticized the small bathroom."
      0.6 "94% had problems with the shower."
      3.7 "63% were disappointed with the minibar."
      1.6 "84% thought they were poorly maintained."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 82 reviews
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good location."
    • 7.2 "Good breakfast."
    • 4.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.4 "86% said rooms were small."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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