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Embassy Suites by Hilton Kansas City Plaza

220 West 43rd Street, Kansas City, MO 64111, United States
+1 816 756 1720

RM 771+

Overall guest ratings

7.2/10 Good
Based on 1,027 reviews

Review highlights

  • 9.1
  • 8.2
  • 4.3
  • 4.3

Good to know

  • Wonderful sightseeing

Nearby

    show all

    About

    Located in the heart of downtown near Country Club Plaza and Westport, the Embassy Suites Kansas City – Plaza hotel is within walking distance to the city's premier shopping, dining and entertainment district. Complimentary shuttle service within a two-mile radius provides easy access for business travelers to nearby corporations Our spacious all-suite Kansas City hotel rooms offer a private bedroom and living area, two televisions, refrigerator and microwave. The layout is perfect for a Kansas City vacation, weekend getaway or for business travelers requiring the comforts of home. Enjoy a complimentary cooked-to-order breakfast each morning and a complimentary Evening Reception* every night of your stay Relax with a swim in the bi-level indoor pool with a whirlpool and sauna. Jump start your morning in the complimentary fitness center. Enjoy Omaha Steaks at Cattleman’s Restaurant. Let our seasoned sales and catering staff assist in planning a successful meeting at our Kansas City hotel in 10,000 sq. ft. of flexible space * Service of alcohol subject to state and local laws. Must be of legal drinking age

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    Hilton

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,027 reviews
    • 9.1 "Excellent pool."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.1 "Bar is amazing."
      8.9 "89% thought beverage prices were a great value."
    • 8.1 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.3 "73% thought the service was very professional."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 4.3 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
      0.8 "Air conditioning was criticized by 92%."
      0.6 "94% had problems with the shower."
      1.8 "82% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      1.7 "83% didn't like the architecture."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 1.0 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
      1.7 "83% thought it was overpriced."
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    Overall rating

    7.3 Good
    Based on 400 reviews
    • 9.1 "Excellent pool."
    • 8.1 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good bar."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
    • 5.1 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.6 "74% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.0 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
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    Overall rating

    7.4 Good
    Based on 554 reviews
    • 8.8 "Pool is good."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.0 "Bar is amazing."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
    • 7.7 "Good location."
      9.3 "93% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 4.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      0.2 "98% criticized the small bathroom."
      5.0 "For only 50%, the noise level was all right."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      2.1 "79% found problems with the furniture."
      4.9 "51% said rooms were small."
      2.3 "For 77%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
    • 4.2 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 3.1 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
    View all review categories

    Overall rating

    6.7 Good
    Based on 51 reviews
    • 8.3 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.3 "Average comfort."
    • 4.4 "Rooms are not good."

    Overall rating

    7.8 Good
    Based on 20 reviews
    • 8.2 "Breakfast is good."
    • 8.0 "Location is great."
    • 4.8 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    happy hour
    great experience complaints
    country club
    white spots
    hospital was nearby
    walk to plaza
    embassy suites
    small bathroom dirty
    kansas city
    shuttle service
    free breakfast
    great for families
    staff was sooooo
    pull couch uncomfortable
    bit worn
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