W New York - Times Square

Room way too hot

Asked for two days to turn down the heat.. Room temp said 65. Maintenance had it at 82. Slept with the window open. Unbearable for two nights. Finally brought me Fans night 3. For $400 A Night think they could get it fixed.

The entire hotel looks great. The lighting and decor everywhere was amazing. Loved the room. There was a panel to connect external devices via HDMI and various other ports, great for gaming or connecting your own media device. The staff were extremely friendly and professional. The location was also great, right in the center of everything in Times Square. Having a king size bed was great too.

Parking- They have a 3rd party company that handles their parking for $60 a night, $70 for SUV's. I understand it's the city, but I'm already paying almost $350+ a night, I should have parking. I understand the price of rooms per night is high, especially for this great location, but honestly it's not worth it. I could've gotten a hotel room in another 4+star hotel just a few blocks away for a couple hundred cheaper a night, and it probably would've had bigger rooms. I had a room where a billboard was on the building across from me, the shade's didn't help too much with the amount of light that was coming in.

Location was excellent. Convenient to get around on the subway and easy to walk to various locations.

Room was very stylish, accessorised by not over the top. Great bathroom. Bar and lounge area beautiful.

The location is very busy right in the heart of times square wouldn't stay there for a long amount of time. but great to be in the heart of all the action

Great staff, brilliant location.

Well I guess everything on NYC is expensive however I was a little jealous of my friends staying at the 'R' (Renaissance hotel) a few steps closer to times square and the bar was about the best in NY! Although our room was better than their. Much more chic design.

The locations ,staff are friendly and helpful,convenient and I feel safe staying in this hotel. Definetely will recommend to friends.

the comfort of the room and location.

the bathrooms. i just felt they needed more privacy other than a sliding see thru door.

The design of the hotel was amazing, I loved it! Very Modern hotel! I enjoyed the fact that I didn't have to go far to have a drink, I would go down to the lobby bar and have a drink then return to the room! Great crowd! I arrived early, yet my room was ready! The front desk agent Nicholas was very nice and helpful and promptly checked me in! Hotel is in a great location, plenty of restaurants in time square and down the side streets! Can't wait to come back!

Loved the view

Didnt know how to put blinds down