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The Excelsior Hong Kong

281 Gloucester Road, Hong Kong, Hong Kong
+852 2894 8888

RM 964+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

9.0/10 Excellent
Based on 5,960 reviews

Review highlights

  • 10.0
  • 9.9
  • 4.9
  • 4.6

Good to know

  • Great view
  • Great shopping
  • Good accessibility by car
  • Close to public transport

Nearby

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    About

    With a stay at The Excelsior Hong Kong in Hong Kong (Causeway Bay), you'll be minutes from World Trade Centre and Noon Day Gun. This 4-star hotel is close to Times Square Shopping Mall and Happy Valley Race Course.

    Rooms

    Make yourself at home in one of the 875 air-conditioned rooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel has 15000 square feet (1350 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Tennis
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 5,960 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.9 "Terrific location."
    • 9.2 "Food is to die for."
    • 8.9 "Great service."
    • 7.6 "Good breakfast."
    • 4.9 "Not very comfortable."
    • 4.6 "Vibe wasn't good."
    • 4.3 "Bad amenities."
    • 3.6 "Internet is poor."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 953 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 8.2 "Bar is amazing."
    • 7.8 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
    • 4.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      3.6 "64% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 2,622 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Food is to die for."
      9.6 "Yummy desserts, said 96%."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.7 "Great service."
      7.1 "71% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
    • 7.9 "Good breakfast."
    • 4.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      3.6 "64% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 1,668 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.1 "Food is to die for."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 3.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
      3.6 "64% thought it was overpriced."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 715 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 10.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.2 "Food is to die for."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.0 "Nice rooms."
      9.3 "93% thought the view was good."
      8.6 "86% said rooms were clean."
      7.6 "76% said the beds were comfortable."
    • 6.9 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      4.3 "57% said rooms were small."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      3.3 "67% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Great shopping"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews


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