Overview

Icon 36 Hotel

19 Cua Dong, Hanoi Old Quarter, Hoan Kiem, Hanoi, Vietnam
+84 439 233 938

RM 103+

Overall guest ratings

8.2/10 Excellent
Based on 565 reviews

Review highlights

  • 9.6
  • 9.5
  • 7.5
  • 6.0

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Icon 36 Hotel offers an airport shuttle (available on request) for VND 440000 per vehicle one way. For a bite to eat, guests can check out Dong Thanh Restaurant, which serves breakfast. Rooms offer up nice touches like slippers and designer toiletries, along with 24-hour room service and minibars.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Night club
    • Airport shuttle
    • Washer/dryer available in-room
    • Facilities for disabled guests
    • Business centre
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 565 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "For only 58%, the tv was ok."
    • 5.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."

    Overall rating

    8.7 Excellent
    Based on 395 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 6.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.7 "Internet is average."
      5.9 "59% thought the wifi quality was ok."

    Overall rating

    8.6 Excellent
    Based on 50 reviews
    • 9.7 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 9.2 "Excellent value."
    • 7.8 "Good breakfast."
    • 6.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 118 reviews
    • 9.7 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.6 "Terrific location."
    • 7.5 "Good breakfast."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.7 "Vibe wasn't good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou
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