Overview

Hanoi Imperial Hotel
Top Lake Hotel

44 Hang Hanh Street, Hanoi ., Vietnam
+84 439 335 555

RM 221+

Overall guest ratings

8.3/10 Excellent
Based on 523 reviews

Review highlights

  • 9.2
  • 9.2
  • 6.3
  • 6.1

Good to know

  • Clean rooms
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Hanoi Imperial Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, body scrubs, or mani/pedis. A bar/lounge and a spa tub are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Airport shuttle
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 523 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.9 "Good breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      7.9 "79% thought it was clean."
    • 6.3 "Rooms are ok."
    • 6.1 "Internet is average."
    • 5.9 "Sufficient wellness & sports facilities."
    • 4.1 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 230 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.1 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 7.2 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.4 "Rooms are ok."
    • 4.1 "Vibe wasn't good."
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    Overall rating

    8.0 Good
    Based on 193 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Good value."
    • 7.4 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.2 "Vibe wasn't good."
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    Overall rating

    8.2 Excellent
    Based on 57 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.8 "Good cleanliness."
    • 7.6 "High comfort."
    • 6.4 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 41 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 8.1 "Comfort level is high."
    • 7.8 "Good breakfast."
    • 6.4 "Rooms are ok."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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