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Hanoi Imperial Hotel
Top Lake Hotel

44 Hang Hanh Street, Hanoi ., Vietnam
+84 439 335 555

RM 245+

Overall guest ratings

8.3/10 Excellent
Based on 620 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.3
  • 6.4

Good to know

  • Very quiet
  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Hanoi Imperial Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, body scrubs, or mani/pedis. A bar/lounge and a spa tub are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Airport shuttle
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 620 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
    • 9.4 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
      8.0 "80% loved the menu selection."
      9.2 "92% loved the dining experience."
      10.0 "100% thought the soups were tasty."
      10.0 "100% were happy with the price."
    • 8.4 "Breakfast is good."
      8.8 "88% were happy with the price of the breakfast."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% thought the furniture was functional."
    • 5.7 "Vibe was decent."
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    Overall rating

    8.4 Excellent
    Based on 291 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 8.2 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
    • 6.2 "Rooms are ok."
    • 5.5 "Vibe was decent."

    Overall rating

    8.5 Excellent
    Based on 210 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Good value."
    • 8.2 "Breakfast is good."
    • 6.2 "Rooms are ok."
    • 5.9 "Vibe was decent."

    Overall rating

    8.2 Excellent
    Based on 55 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.1 "Generally very clean."
    • 6.4 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 62 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 8.3 "Breakfast is good."
    • 8.1 "Comfort level is high."
    • 6.4 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Very quiet"
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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