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The East Hotel Hangzhou
Top Luxury Hotel

No.198, South Hushu Road, Hangzhou 310005, China
+86 571 8809 9999

RM 445+

Overall guest ratings

8.8/10 Excellent
Based on 905 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.9
  • 6.7

Nearby

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    About

    With a stay at The East Hotel Hangzhou, you'll be centrally located in Hangzhou, convenient to Zhejiang Museum of Natural History and West Lake. This 4.5-star hotel is within close proximity of Westlake Culture Plaza and Hangzhou Opera.

    Rooms

    Treat yourself to a stay in one of the 122 individually decorated guestrooms, featuring private spa tubs and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Designated smoking area
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 472 reviews
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.2 "92% thought it was clean."
    • 9.0 "Awesome vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      9.4 "94% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 8.6 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
      10.0 "100% thought it was pleasantly quiet."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.6 "96% were happy with the shuttle service."
      8.6 "Housekeeping was great, according to 86%."
    • 7.8 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      8.2 "82% were happy with the bathroom."
      8.5 "85% said the beds were comfortable."
      9.1 "91% said rooms were clean."
      10.0 "100% loved the minibar."
      8.6 "86% liked the big bathroom."
      8.7 "87% enjoyed the furniture."
      8.9 "89% enjoyed the shower."
      8.6 "86% appreciated the modern rooms."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Internet is average."
    • 5.6 "Location is acceptable."
    • 2.9 "Disappointing wellness & sports facilities."
      2.9 "71% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    Based on 245 reviews
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.9 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
      10.0 "100% thought it was pleasantly quiet."
      8.5 "85% liked the big bathroom."
    • 8.9 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.3 "Good value."
    • 8.1 "Rooms are great."
      9.3 "93% thought rooms were spacious."
      8.4 "84% were happy with the bathroom."
      8.9 "89% said the beds were comfortable."
      9.2 "92% enjoyed the furniture."
      9.2 "92% said rooms were clean."
      8.5 "85% liked the big bathroom."
    • 5.5 "Location is acceptable."

    Overall rating

    8.7 Excellent
    Based on 132 reviews
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Awesome vibe."
      8.8 "88% enjoyed the friendly atmosphere."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.2 "Good value."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Location is acceptable."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 33 reviews
    • 9.2 "Perfectly clean."
    • 9.1 "Awesome vibe."
    • 8.6 "Comfort level is high."
    • 8.3 "Good value."
    • 8.1 "Great service."

    Overall rating

    8.6 Excellent
    Based on 61 reviews
    • 9.2 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
    • 8.5 "Comfort level is high."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Good value."
    • 7.9 "Nice rooms."
    • 5.9 "Location is acceptable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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