New Century Grand Hotel Hangzhou, Hangzhou Hotels from RM 373

Guest reviews

Based on 3,153 reviews

Wellness Area

9.3 "Excellent wellness & sports facilities."

8.8 "top-notch fitness area, thought 88%."
Location

9.0 "Terrific location."

9.8 "Easily accessible by car, said 98%."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to shopping."

10.0 "Good access to the airport, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

8.2 "Great service."

9.4 "94% found the staff to be very friendly."

7.6 "76% said the reception staff was great."

7.6 "Housekeeping was great, according to 76%."

10.0 "100% said the concierge service was amazing."
Amenities

7.7 "Good amenities."

7.8 "78% thought the building was wonderful."

9.6 "96% enjoyed the lobby entrance."
Comfort

7.5 "High comfort."

8.5 "85% thought rooms were spacious."

7.6 "76% said the beds were comfortable."

9.3 "93% liked the big bathroom."
Pool

6.7 "Pool is mediocre."
Breakfast

6.4 "Breakfast is mediocre."
WiFi

1.3 "Disappointing internet connection."

1.1 "89% said the wifi quality was bad."

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Based on 157 reviews

Location

8.9 "Location is great."

9.9 "Easily accessible by car, said 99%."
Service

8.2 "Great service."

7.8 "78% said the reception staff was great."

9.4 "94% found the staff to be very friendly."
Vibe

8.1 "Vibe was good."

9.7 "97% enjoyed the friendly atmosphere."
Amenities

7.6 "Good amenities."

7.7 "77% thought the building was wonderful."
Room

7.4 "Nice rooms."
Breakfast

6.7 "Breakfast is mediocre."

Based on 1,072 reviews

Location

8.8 "Location is great."

9.9 "Easily accessible by car, said 99%."

10.0 "Near to public transport, according to 100%."

9.8 "98% liked the proximity to shopping."
Service

8.4 "Great service."

9.3 "93% found the staff to be very friendly."

7.4 "74% said the reception staff was great."

7.4 "74% thought the service was very professional."
Amenities

7.6 "Good amenities."

7.8 "78% thought the building was wonderful."
Room

6.5 "Rooms are ok."
Breakfast

6.4 "Breakfast is mediocre."
Food

5.6 "Food is average."

Based on 1,765 reviews

Location

9.2 "Terrific location."

9.8 "Easily accessible by car, said 98%."

10.0 "Near to public transport, according to 100%."

9.8 "98% liked the proximity to shopping."

10.0 "Good access to the airport, said 100%."
Service

8.5 "Great service."

9.4 "94% found the staff to be very friendly."

7.1 "71% thought the service was very professional."

7.7 "77% said the reception staff was great."
Room

8.0 "Rooms are great."

8.3 "83% said rooms were clean."

8.6 "86% thought rooms were spacious."

9.7 "97% thought the view was good."

7.6 "76% said the beds were comfortable."
Comfort

7.8 "High comfort."

8.6 "86% thought rooms were spacious."

7.6 "76% said the beds were comfortable."
Amenities

7.6 "Good amenities."

7.6 "76% thought the building was wonderful."

9.5 "95% enjoyed the lobby entrance."
Breakfast

6.3 "Breakfast is mediocre."
WiFi

1.2 "Disappointing internet connection."

1.1 "89% said the wifi quality was bad."

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Based on 157 reviews

Location

9.1 "Terrific location."
Cleanliness

8.3 "Generally very clean."

8.4 "84% said rooms were clean."
Service

8.0 "Great service."

9.5 "95% found the staff to be very friendly."

7.7 "77% said the reception staff was great."
Comfort

7.6 "High comfort."

8.6 "86% thought rooms were spacious."

7.5 "75% said the beds were comfortable."
Room

7.0 "Nice rooms."

8.4 "84% said rooms were clean."

8.6 "86% thought rooms were spacious."

7.5 "75% said the beds were comfortable."
Breakfast

6.3 "Breakfast is mediocre."
WiFi

1.4 "Disappointing internet connection."

1.3 "87% said the wifi quality was bad."