Overview

Grand Metropark Hotel Hangzhou
Top City Hotel

2 Pinghai Rd, Hangzhou 310006, China
+86 571 8708 8088

RM 304+

Overall guest ratings

8.9/10 Excellent
Based on 2,755 reviews

Review highlights

  • 9.5
  • 8.7
  • 4.9
  • 3.8

Good to know

  • Clean rooms
  • Friendly service
  • Good accessibility by car

Nearby

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    About

    Featuring a nightclub, Grand Metropark Hotel Hangzhou puts you within a 10-minute drive of West Lake. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Imperial Kitchen, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer 24-hour room service and refrigerators.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Babysitting or child care
    • Casino
    • Indoor pool
    • Coffee shop
    • Airport shuttle
    • Outdoor pool
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 2,755 reviews
    • 9.5 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      9.5 "95% liked the proximity to sightseeing."
      7.4 "Great parking, according to 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
    • 8.3 "Food is delicious."
      7.8 "78% loved the dining experience."
    • 7.6 "Good breakfast."
    • 6.7 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
      3.6 "64% thought they were poorly maintained."
      1.3 "87% thought the tv was sub-standard."
      2.1 "79% said the bathroom was dirty."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
    • 2.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    9.1 Excellent
    Based on 303 reviews
    • 9.7 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.5 "Great service."
      8.6 "86% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 5.1 "Rooms are ok."
    • 4.1 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    9.0 Excellent
    Based on 1,377 reviews
    • 9.5 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.9 "Near to public transport, according to 99%."
      7.8 "Great parking, according to 78%."
      9.3 "93% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
    • 8.3 "Food is delicious."
    • 7.4 "Good breakfast."
    • 4.2 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
      3.2 "68% thought they were poorly maintained."
      4.9 "51% found problems with the furniture."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.3 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    8.9 Excellent
    Based on 991 reviews
    • 9.5 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      7.5 "Great parking, according to 75%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
    • 8.4 "Food is delicious."
    • 7.5 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
    • 3.4 "Not very comfortable."
      1.4 "86% said rooms were small."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    Based on 82 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
      8.6 "86% thought the service was very professional."
    • 5.1 "Rooms are ok."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Good accessibility by car"
    data provided by TrustYou
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