Overview

Chaptel Hotel

No 57 Changsheng Road, Hangzhou 310006, China
+86 571 8788 2999

RM 1,783+

Overall guest ratings

9.4/10 Excellent
Based on 334 reviews

Review highlights

  • 9.1
  • 9.1
  • 8.9
  • 8.4

Good to know

  • Impressive bathroom
  • Great valet service
  • Professional service
  • Great desserts & fruits

Nearby

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    About

    Chaptel Hotel puts you within a 10-minute drive of West Lake and features an airport shuttle (available on request). Freebies like WiFi, valet parking, and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this luxurious hotel get the details right with free minibar items, premium bedding, and rainfall showerheads.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 334 reviews
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.4 "94% thought the hotel was luxurious."
    • 9.1 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 8.4 "Great service."
      9.0 "90% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% were impressed by the valet service."
    • 8.3 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
      10.0 "100% liked the big bathroom."

    Overall rating

    9.3 Excellent
    Based on 123 reviews
    • 9.3 "Terrific location."
    • 9.2 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 9.1 "Food is to die for."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.1 "Comfort level is high."
      8.1 "81% said the beds were comfortable."

    Overall rating

    9.4 Excellent
    Based on 156 reviews
    • 9.1 "Terrific location."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.8 "Food is delicious."
    • 8.3 "Great service."
      9.1 "91% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% were impressed by the valet service."
    • 8.0 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 6.6 "Average value."

    Overall rating

    9.5 Excellent
    Based on 53 reviews
    • 9.2 "Terrific location."
    • 9.2 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 9.1 "Food is to die for."
    • 8.7 "Great service."
    • 8.5 "Comfort level is high."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Impressive bathroom"
    "Great valet service"
    "Professional service"
    "Great desserts & fruits"
    data provided by TrustYou

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