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First contact when we arrived was very welcomming, service was great. The room was very clean and welcomming.
central location with lots of parking, good friendly service, tidy well kepted rooms handy to Hamilton central. Don't like hand basins that are used to wash dishes as well as having to be used for facial washing. That means that either facial tissue is transferred to dishes or dish grime could be transferred to face - no a clean practice.
Location was good, it was central for what we needed and not being familiar with Hamilton we found it easy to find. Hotel is ageing, could do with a makeover.
Only concern was to wake up in the morning to find our door open, when I knew it was firmly closed and was still closed between 3 and 4 in the morning
Friendly helpful staff. Dinner was tasty with generous portions. Comfortable affordable stay.
Very helpful and cheerful staff/owners.Had left jacket behind and they phoned me about it before I had even missed it. Quiet despite location on busy street. Two bedroom unit small and shower/toilet facility tiny.Bad lighting and dark room with small windows.
staff were courteous and location was good. Floor in bathroom was filthy - my feet were black when walking on it for a short time. Therefore, I felt uncomfortable about everything else. Pillows were also way past their use by date.
spa in unit Very soft bed! and no hot water after 1 spa fill. sink a bit dirty and old
We usually look at the star rating first and are prepared to pay more for a good place.
The people who helped are motivated to do so.The room have space It is quite simple but OK
Room was warm. Bit noisy as wind caused door to rattle.Like king bed...hard to find accommodation with king beds in NZ. Was confusion at check in as thought I had paid for accommodation having given credit card details online. Should be clearer that this was confirmation of booking only. Used to using wotif site.
Incredibly friendly reception and very comfortable and evrything you needed was in the room. Reccommend this hotel highly.
Location of motel was excellent for town or stadium (although access difficult during stay)and no problem with parking of my vehicle. Unfortunately did not spend a lot of time in the hotel so can not review any other facilities except the room which I though was well set out and more than suitable for my needs. For a roomwith spa bath I was disappointed in the size of the bath - would like to see something a bit deeper and bigger. Could not find separate remote for the bedroom TV and was also unsure of the efficiency of the heat pump as did not seem to heat room to any great extent (or isthis an insulation concern).
Lovely staff, very clean & stylish room, nice quiet area.
Location, Friendly Staff, Comfy bed
Units were ell equipped and comfortable. Located a short drive to centreal city. We were in the disabled unit and the poor design of the floor meant that the shower flooded the bathroom. It had obviously happened before but there was no warning and my clothes and toilet bag were soaked as they were on the floor. We were, however, given extra towels to soak up the water and room service cleaned it also.
Location is great for attending the stadium so it is a quiet street when there are no games on. Could not unload luggage and get to the upstairs rooms without getting wet. There is no covered area outside the room door.
Great location, lovely pool and spa, lovely bathroom. all in all a very pleasant stay. Would definately come again, the staff were very obliging with a portacot, and moving us to a bigger until.
Super fast internet Access to an exercise room. Free Weekend newspaper. Owner seemed slightly rude at first, denying that there is such a thing as a Kayak website, when in fact that is what I booked it on--though it is routed through booiking.com and that's all HE sees. But later in the stay he was very friendly and I think it was just a solitary glitch. The exercise room has an ancient fossil of a TV that only shows one channel and cannot change the channel (GOLF!) Small pool appeared rather green, in need of a cleaning (though I didn't really want to swim anyhow).
The reception lady was very nice and the beds were so comfy, plus the amount of room for a porta cot was awesome!
We were in an upstairs unit and my wife hurt her ankle( not at the Motel) and when we arrived back at the Motel, they changed our room and provided ice packs for my wife to use. Very much appreciated.
Nice hassle free stay, friendly staff and good value for money
Swimming Pool was lovely and warm. Staff were very friendly. Free internet access. Hotel was fine but when we arrived they did not have our booking. Luckily there was a spare room.